Job Title

Company DescriptionLoading has been mixing games and hospitality since 2010 - offering video games themed cocktails and food menu, and hundreds of board and video games to its customers as a bonus. We work closely with big names in the games industry, and are a go-to space for new title launches, community meet ups, and ice breaking dates.Loading Brighton is located on Brighton beach by the Palace Pier, greeting the most diverse public, from game industry professionals to local nerds, families and seasonal touristsJob DescriptionThe Floor Manager will be:Leading the waiting team by example, setting and demanding a high standard of customer service and making sure the venue looks the best it can at all times.The position is for a full time contract, and ideal candidates will have:The ability to manage and maintain control of bookings and walk-in guestsConfidence and understanding of different customers' needsSelf-motivation and resourcefulnessA keen attention to detail.The ability to effectively manage themselves and others on busy shiftsKey duties:Host and Floor ManagementDirect customer service and waiting tablesHelping manage all aspects of serviceCustomer communication/troubleshootingSwift communication, flagging any issuesQualificationsQualificationsAt least 2 years in a similar positionHost training preferableBarista and bar training is a bonusAdditional InformationStarting from £13 p/h plus bonuses and share of TroncFull time, with weekend availability is a mustPaid breaksObjectively nice audience, and opportunity to meet game industry trailblazers