Job Title

We are a renowned multiservice law firm committed to access to justice. Our lawyers specialise in criminal defence, family law, housing, civil liberties and human rights. We are a Legal 500 and Chambers UK recommended firm who are currently recruiting for Administration Assistant to join our Birmingham Office. This is a full time position from Monday to Friday from 8.30am – 5.00pm. The successful candidates will be part of a dynamic and growing hub serving all our offices and they will be responsible for leading the telephone team in providing exceptional service to our clients. Requirements of the role: Take inbound calls and ensure all calls are answered promptly and in a professional manner Report technical issues impacting service to the IT team Answering all inbound calls from prospective and existing clients Screening telephone calls, taking relevant and accurate messages Liaising with other departments Assisting the wider support teams and carrying out general administrative duties when required This is an office based role Excellent oral and written communication skills Polite and professional telephone manner Proven experience in an administration role Ability to learn quickly Excellent time management and organisational skills Able to work on own initiative and also as part of a wider team Ability to cope with tight deadlines and work under pressure Experience using the Microsoft Office suite We offer a positive and supportive working environment with a firm that prides themselves on promoting from within, exposure to industry specialists and a fantastic opportunity to develop a successful career with an award-winning law firm. We are looking for individuals who are able to join the team ASAP.#J-18808-Ljbffr