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The following content displays a map of the jobs location - Belfast Tesco Shift Leader - Lisburn Rd SuperstoreJob Reference: tesco/TP/711/926759/0 Number of Positions:1 Contract Type:Permanent Salary:Competitive Working Hours:36.5 Location:Belfast Closing Date:10/02/2025 Job Category:Stores - Colleagues - Shift Leader What’s in it for youThere are a lot of reasons why Tesco is a great place to work. Here are just a few of them: There’sbags of variety . As Shift Leader, no two days are the same, and with flexible hours and shift patterns, you can work the hours that suit your lifestyle. We take your development seriously, so this is agreat place to get onin your career. You’ll have ongoing learning opportunities, and access to award-winning training. It’s an inclusive place whereeveryone’s welcome . We celebrate the individuality of our colleagues. Your voice matters , and we’ll always welcome and listen to your ideas and opinions. We put yourwellbeing first , and support is always available if you need it. Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you’ll bein good company . About the roleAs a Shift Leader, you’ll: Work in a fast-paced retail environment, with bags of variety. Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations. Be there for customers, listening to them and helping to make sure they leave the store with what they came for. Look for ways to improve service, including coaching your colleagues and giving feedback to the team. Guide and support your colleagues in-store, making sure it stays a safe place to work and shop. Maintain a great understanding of how your store is performing, and assist managers in delivering any actions that help improve the running of the store. Lead from the front, and set a great example for your colleagues in everything you do. You will be responsible forCoordinating the store team to deliver an easy, fuss-free shopping experience for customers. Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks. Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone’s safety. Being the go-to person for colleagues in the absence of a manager for day-to-day queries. Making sure the store is always clean, tidy, and well-presented. Supporting managers to coordinate seasonal, community and charity events. Contributing to a great team atmosphere, that’s inclusive of everyone. Providing great customer service, by listening to our customers and putting them first in everything you do. Keeping the team well-informed and up to speed on any communications, changes, or updates. Staying knowledgeable about store performance, and looking for ways to improve and simplify operations. Following health and safety routines and procedures, and ensuring colleagues do the same. Recognising and celebrating colleagues within the team who are providing great service. You will needTo be a great role model, by always giving thoughtful customer service that ensures every customer’s needs are met. To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere. To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date. To be comfortable taking the lead, and overseeing the store in the absence of your Manager. To be a good decision maker, who’s flexible in the way you think, and comfortable handling change. To be motivating, so you can inspire your team to deliver beyond expectations. To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day. About usOur vision at Tesco is to become every customer's favourite way to shop. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Diversity, equity and inclusion (DE&I) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome. We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. Please note: Tesco will only recruit individuals who have passed the school leaver’s age. We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in specific areas.#J-18808-Ljbffr