Job Title

E.F. Winslow Plumbing & HeatinginSouth Yarmouth, MAis looking to hire afull- or part-time Customer Service Rep (CSR)to help our customers get the HVAC, plumbing, electrical, or carpentry services they need. Do you enjoy meeting new people and helping others? Are you looking to join ahardworking and supportive team ? Would you like to work with a reputable company thatencourages goals, embraces ideas, and rewards success ? If so, please read on! This office position earns acompetitive salaryof$35,000 - $55,000/year , based on experience. We also provide our full-time team withgreat benefits , including50%-paid health, dental, vision, life, and short- and long-term disability . We also offerpaid time off (PTO), a 401(k) plan, flexible hours, incentive programs, an end-of-year bonus, employee events, continued training, and a supportive work environment.If this sounds like the right home services office opportunity for you, apply today! ABOUT E.F. WINSLOW PLUMBING & HEATING We are a family-owned business that's been providing top-notch home services for over 50 years! Our team of experts goes the extra mile to ensure peak performance of our customers' plumbing, HVAC, and electrical systems. We're an award-winning company voted Best of the Best year after year and considered to be Cape Cod's most trusted home services provider. As an employer,we support our employees by encouraging goals, embracing ideas, and rewarding success!We strongly believe that our employees are our most important resource and that their knowledge and expertise are the building blocks of our business.Excellent pay and benefitsare a couple of the ways we show appreciation to our outstanding team. A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR) As a Customer Service Rep (CSR), you provide friendly assistance to our clients, determine their needs, and resolve their concerns. This is done both in person and through the phone. You establish and maintain customer accounts in our database as well as set up, maintain, and schedule preventative maintenance agreements. Some of your other duties include general assistance around the office such as data entry, filing paperwork, and more.You feel good about helping our customers get the best plumbing, HVAC, and electrical services around! QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR) Ability to prioritize and multi-task in a fast-paced work environment Strong communication and customer service skills Two or more years of customer service experience in a high volume and fast-paced environment is preferred, but not required. Do you work well with others? Can you professionally handle confidential information? Are you organized and detail-oriented? Do you have a positive, can-do attitude? If yes, you might just be perfect for this office position! WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR) We havefull- and part-timeschedules for this position. Full-time employees work40 hours each weekwith a rotating 8 AM - 12 PM Saturday shift. Part-time employees work20 - 25 hours each weekand also have a rotating 8 AM - 12 PM Saturday shift. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this full- or part-time HVAC, plumbing, and electrical customer service job, please fill out our initial3-minute, mobile-friendly application . We look forward to meeting you! Location: 02664#J-18808-Ljbffr