Job Title

Senior Conversion Rate Optimisation SpecialistRemote (UK-based) or Norwich HQOur client is an award-winning digital growth agency thats redefining how conversion optimisation is delivered across a diverse client base. With a flat structure and forward-thinking culture, theyve built a space where innovation is encouraged, autonomy is valued, and performance is driven by data, not guesswork.The OpportunityShape the future of a growing CRO department with a clear path to leadershipJoin a collaborative, test-and-learn environment with full ownership over strategic deliveryWork with a diverse mix of high-growth clients, from SaaS to health & wellnessAccess to exclusive training through Google, plus events at Google HQ LondonBe part of a flexible, remote-first team culture built around trust, not time in the officeResponsibilitiesLead and execute CRO strategies grounded in data, insight, and experimentationDesign and manage robust testing programmes (A/B, multivariate, personalisation)Analyse user behaviour using a mix of qualitative and quantitative toolsCommunicate test results and optimisation opportunities in a clear, client-friendly wayCollaborate across SEO, Paid Media and Analytics teams to create joined-up solutionsContribute to the evolution of service delivery and internal best practicesYour ProfileStrong experience in CRO, UX or digital experimentation, ideally agency-sideConfident using analytics and insight platforms such as GA4, Hotjar, VWO or similarA data storyteller able to present complex findings clearly and persuasivelyExperience delivering measurable improvements in digital conversionSelf-motivated, adaptable, and eager to shape your own role in a scaling teamHow to applyTo apply for this outstanding opportunity, please contact Beth at Pivotal for a confidential discussion on 07391 456860 or email me at beth@pivotallondon.co.uk.Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.