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Role overview Job Title: Cafe Supervisor Salary: £13 per hour, 20 hours per week Contract Type: Fixed term, (possibility of extension) Line Manager: Catering ManagerThe responsibility of the Cafe Supervisor is to support the Catering Manager with the day-to-day operations within the cafe and Clubhouse kitchen, ensuring excellent customer service, smooth operations, and a positive work environment.Objectives:Ensure high standards of catering for all events, residentials, conferences and general cafe service.Maintain and grow The Nest catering brand to increase new and repeat businessCharity overviewAt Norwich City Community Sports Foundation, we're passionate about creating opportunities in sport, disability, health, education, social inclusion, and employability. Every year, we empower over 45,000 individuals, contributing more than 800,000 hours of meaningful engagement.We're proud to support some of the most disadvantaged, disabled, and talented individuals across Norfolk, offering a variety of impactful projects and programs designed to inspire and uplift.Our success is driven by a dedicated team who make a difference every day by engaging, motivating, and empowering those we serve.Are you ready to be part of something extraordinary and help us create lasting impact? This could be your chance to make a real difference!Knowledge, skills and experience - Essential Proven experience in a supervisory or leadership role within a cafe, restaurant, or similar food service environmentStrong customer service skills with a positive, "can-do" attitudeBasic understanding of food safety, hygiene, and health regulationsStrong customer service skills with a positive, "can-do" attitudeAbility to manage and motivate a team in a busy, fast-paced environmentKnowledge, skills and experience - DesirableExperience with POS systemsBarista experience or knowledge of coffee preparationBudget management experienceEquality statement Norwich City CSF is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity.ApplicationAll applications must be submitted through our online Safer job application form and must be accompanied by an up-to-date CV and supporting letter detailing why you would be suitable for the role.Interview Dates: On requestWe reserve the right to close this vacancy early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. All candidates shortlisted for interview will be informed by mail or phone. if you have not been contacted within a week of the closing dates, this means you have been unsuccessful. For the full job pack see website