Job Title

Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as 'the Enchanted Place on the Hill'Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star RestaurantEmployee Benefits• Tronc / Service charge (Food & Beverage Departments only)• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa• 20% discount on Fistral Spa & Gaia Spa treatments• 25% discount on food & beverage throughout the hotels and restaurants• 50% discount on bed & breakfast stays throughout the hotels• Friends & Family rates across the group• Access to 360 Wellbeing - Access to Wagestream - • Length of Service rewards Key AttributesImmaculate personal presentations and standardsAttention to detail and the ability to forward thinkStrong Team Player Can remain calm under pressure and smile even in the toughest situationsRole & Responsibilities:To ensure all of our guests receive a warm welcome and are treated to the up most hospitality and care during their stay with us - we aim to provide an unforgettable experienceTo ensure all complaints are minimised and handles professionally as in accordance with our policiesTo supervise & manage the Restaurant team in line with company policies and manualsWork with the head chef and restaurant manager to maximise sales performance and achieve sales in line with targetsEnsure effective control of stock and staff costs.To follow all hotel policies as outlined in your training manual:Ensure service of food and drinks is done quickly and efficiently, meeting our standardsEnsure your team are trained and effective in their rolesEnsure menu training is carried out as per release of new menusEnsure that relevant admin is carried out within department to meet business needsEnsure that you are employing relevant staff for the department and following correct recruitment and induction procedures.Keep up to date with current promotions and new productsMake guests aware of offers on our great food and drink rangeTo assist in any function or events set ups in accordance with proceduresTo maintain exemplary billing systems and obtain all payments from guests in accordance with company Policy, and the accurate accounting and processing of all reception sales.To observe and comply with cleaning rotas, health and safety, food and hygiene regulationsTo ensure service meets the standards to maintain and achieve relevant awardsEnsure high standards of financial and reporting diligence in accordance with company policyTo ensure good working relationship with all other departments and communicate information throughout the hotel.To understand responsibilities in relation to Fire Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.All other duties as required