Job Title

Customer Relations Manager x 3 | Elderly LivingPermanent | Birmingham North and South Competitive base salary plus commission Monday to Friday Job Summary Our client has a group of Private Care Homes across the Midlands. They require 3 Customer Relations Managers for their properties across Birmingham. These are premium brands, and you will be part of a team that values empathy, dedication, and professionalism. The business provides a warm and welcoming home for their residents. You will be responsible for: Collaborating closely with the Home Manager to develop tailored sales and marketing plans that resonate with potential residents, their families, and social care professionals. Ensuring occupancy, average weekly fee, and funding mix targets are met at the care home through the creation and implementation of effective localized tactical marketing plans. Handling all enquiries to the home, converting them to sales, and completing customer transactions, including effective negotiation of fees and signing of contracts. Attending the care home, presenting at meetings, delivering training workshops, and identifying, building up, training, and motivating the team within the care home to achieve targets. Using your sales and marketing expertise to drive occupancy in their homes, planning and executing external events. You will have: Proven experience in business development, sales, or a similar role within the healthcare industry. (Please do not submit your CV if you don't meet this criteria) Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships. A passion for working with the elderly and enhancing their quality of life. For further information and to apply, please call on 0239 387 4319. CCS | Compass Corporate Services is a division of Compass Holding group and are acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation. Seniority levelNot Applicable Employment typeFull-time Job functionCustomer Service and Health Care Provider IndustriesConsumer Services and Hospitals and Health Care#J-18808-Ljbffr