Our client has a vacancy in their expanding team for a Salesforce administrator. You will report into the CRM Manager and be comfortable working at pace within an agile environment - the role requires previous experience and offers development opportunities within the organisation. Responsibilities: Administration and support of Salesforce users Must be able to prioritise work independently as well as addressing tickets in internal systems and knowing when work should be elevated. Lead assigned project work, such as developing new automation and business logic. Assist in configuring business-wide changes to the system in an exciting opportunity to be a part of a system re-work. Liaise with users to help keep work flowing and ensure systems are efficient for end users. Helping to maintain GDPR compliance within a busy and fast-paced environment. Skills: 2-3 years working as a Salesforce administrator. Work within an Agile format and utilizing tools such as Jira / confluence/metro retro. Experience working with MS Products s uch as word, PowerPoint, and excel. Core Salesforce Skills: A deep understanding of Salesforce''s core features, including objects, fields, record types, page layouts, validation rules, workflow rules, and process builder. Proficiency in data import/export, data cleaning, data validation, and data security best practices. Ability to create and manage user profiles, roles, permissions, and sharing settings. Expertise in creating custom reports, dashboards, and analytic snapshots to provide valuable insights. Knowledge of workflow rules, process builder, and flows to automate business processes and streamline workflows. Knows how the above work in classic and Lightning versions of salesforce. Ability to analyse complex problems and identify creative solutions. Advanced Salesforce Skills: Basic Understanding of HTML and CSS and able utilize these within VisualForce & HTML Email templates. Basic understanding of Apex programming to create custom triggers, classes, and Visualforce pages for more complex customizations. Proficiency in configuring and customizing Lightning components, Lightning App Builder, and Lightning Flow. Experience with integrating Salesforce with other systems using APIs, web services, and middleware tools. Knowledge of data migration tools and techniques to move data between Salesforce orgs. Understanding of Salesforce security best practices, including data privacy, access controls, and auditing. About You: Effective communication skills to interact with both technical and non-technical stakeholders. Meticulous attention to detail to ensure accuracy and consistency. Willingness to learn new technologies and adapt to changing business requirements. Basic project management skills to manage Salesforce projects and implementations. Certifications (Optional but Beneficial): Salesforce Administrator Certification Salesforce Administrator Advanced Admin Certification Salesforce Platform App Builder Certification Salesforce Platform Developer I Certification
Job Title
Salesforce Administrator