Job Title

Exciting Permanent Technical Support Advisor Position in Leeds!Michael Page is currently recruiting for aTechnical Support Advisorto join a reputable telecommunications company in North Leeds on a permanent basis. This role offers an excellent opportunity for individuals with customer service experience seeking career progression and development within a leading market player. Job DescriptionAs a Technical Support Advisor, you will be the first point of contact for customers, providing support to both new and existing clients. Your responsibilities will include troubleshooting technical issues, ensuring quick resolutions, and exceeding service level agreements. You will coordinate with engineers regarding scheduling installations and routine appointments, and communicate with customers via webchat and social media platforms. The Successful CandidatePrevious customer service experience from any background Excellent communication skills and a confident telephone manner Ability to work in a fast-paced, busy environment Strong problem-solving skills Team player mentality What’s on OfferSalary of £25,000+ Reputable telecommunications company in North Leeds Excellent training and career progression opportunities Supportive team environment Regular social events and incentives Growing business with exciting prospects Modern offices and facilities Immediate interviews and start dates available#J-18808-Ljbffr