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Location: London, EnglandStart Date: ImmediateEmail: has an exciting opportunity for a Store & VIP Assistant to join our growing team. We're looking for someone passionate about delivering top-tier customer service both in-store and online, helping us grow our retail platform and physical space.Sales and VIP relations will be your main focus — so we're looking for someone who’s eager to grow with us, proactive, and ready to hit the ground running.Key Skills & ExperienceMinimum 2 years’ experience in a retail environmentExperience working with VIP's, and managing a client bookStrong interest in fashion and cultureComfortable working in a fast-paced, deadline-driven spaceA people person – confident in building and maintaining relationshipsCommercially minded with a focus on sales and performance metricsFlexible, solutions-oriented, and creative in approachWhat You’ll Be DoingDelivering exceptional customer serviceManaging VIP relationships across the company Managing and replenishing stockSupporting social media activityConducting market research and analysisAssisting with in-store and brand eventsMeeting and exceeding sales targetsSupporting team performance and customer engagementContributing to store admin and operationsEncouraging a positive team culture and strong moraleWho We AreLocated at 147 Commercial St in the heart of London’s East End, htown is a forward-thinking retail destination focused on curating exclusive and concise product selections.Founded by retail expert Harry Fisher, htown creates people and culture-led experiences that inspire and engage.What We OfferA collaborative, creative work environmentThe chance to grow across multiple areas of the businessLondon living wageInclusion in our monthly company bonus schemeSend your CV to