Job Title

DetailsEnsure all your application information is up to date and in order before applying for this opportunity.Reference number402358Salary42,000 - 45,000A Civil Service Pension with an employer contribution of 28.97%GBPJob gradeHigher Executive OfficerNS&I Band 5Contract typePermanentBusiness areaNS&I - Business Delivery and TransformationType of roleInformation TechnologyWorking patternFull-timeNumber of jobs available1ContentsLocationAbout the jobBenefitsThings you need to knowApply and further informationLocationDurham, North East England, DH1 1SL : Lytham St Anne's, North West England, FY8 4TS : Glasgow, Scotland, G2 8JX : City of Westminster, London (region), SW1P 3BTAbout the jobJob summaryThe System Resilience Officer will support the System Resilience and DR Manager and co-ordinate oversight activities of suppliers to ensure the agreed Disaster Recovery (DR) standards across the NS&I IT estate. This will help ensure the impacts of an outage, disaster, or cyber-attack affecting IT systems can be recovered in a timely manner.The role holder will also be required to work with all suppliers from across the outsourced operations to collaborate on all Information and Communications Technology Disaster Recovery (ICTDR) and resilience-related issues which affect NS&I, the outsourced operations and B2B clients.The role holder will work with the System Resilience and DR Manager and Head of IT Services to assist IT DR testing on an annual basis and the continued testing of DR on infrastructure and application resilience across suppliers. They will assist with documenting and updating both the corporate and operational ICTDR plans whenever changes to technologies are implemented. The role-holder will work to the priorities set by the System Resilience and DR Manager and Head of IT.The IT services operations department is an agile team and this role will also support colleagues to provide great service, to staff & customers across the business in Retail, B2B and corporate operations.Job descriptionPlease see attached the role profile for details on key responsibilities.Person specificationEssential qualificationsFormal qualifications in Information Technology, Computer Science, or proven experience in the field of Disaster Recovery and system resilience.Essential skills and experienceExperience in Disaster Recovery Planning and implementation, preferably in a regulated industry.Experience of producing written commentaries and materials for different audiences.Good communication and advocacy skills.Essential technical knowledgeExperience in Disaster Recovery Planning and implementation, preferably in a regulated industry.Experience of producing written commentaries and materials for different audiences.Good communication and advocacy skills.Essential technical knowledgeKnowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes.Understanding of the concepts of cloud computing in AWS & Azure platforms.Understanding of resilience and DR capabilities in AWS & Azure Platforms.Understanding of ITIL v4 framework and best practices.QualificationsFormal qualifications in Information Technology, Computer Science, or proven experience in the field of Disaster Recovery and system resilience.BehavioursWe'll assess you against these behaviours during the selection process:Communicating and InfluencingMaking Effective DecisionsManaging a Quality ServiceWorking TogetherWe only ask for evidence of these behaviours on your application form:Communicating and InfluencingTechnical skillsWe'll assess you against these technical skills during the selection process:Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes.Understanding of the concepts of cloud computing in AWS & Azure platforms.BenefitsAlongside your salary of 42,000, National Savings and Investments contributes 12,167 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.NS&I is one of the largest savings organisations in the UK with more than 24 million customers and over 218 billion invested. We are both a government department and an Executive Agency of the Chancellor of the Exchequer. Our origins can be traced back more than 150 years to 1861.A small company with a big reach, we offer a range of benefits including flexible working, great opportunities for development and a generous pension scheme. We care for colleagues, respect one another, invest in our people and manage talent effectively.Some benefits of working at NS&I include:Learning and development tailored to your roleAn environment with flexible hybrid working options9 day fortnight schemeA culture encouraging inclusion and diversityA Civil Service pension with an average employer contribution of 28.97%Generous annual leave starting at 25 days, increasing to 30 daysPerformance related variable pay bonusEnhanced maternity, paternity, adoption and shared parental leaveThings you need to knowSelection process detailsThis vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.To apply, please click the link on this advert and follow the steps to complete the application form.In your application you will be asked to provide the following:An outline of your career history and qualifications with your key responsibilities and achievements.A 250 word personal statement on your experience in Disaster Recovery Planning and implementation, preferably in a regulated industryA 250 word statement for each selected behaviour at sift.Please use examples from your experience and knowledge to demonstrate how you meet them addressing the essential criteria in the Person Specification. We would recommend using the STAR method.A 250 word statement for each of the selected technical skills:Knowledge of ISO 27001 & ISO 27031 and equivalent standards and how they are applied to Disaster Recovery and IT Resilience processes.Understanding of the concepts of cloud computing in AWS & Azure platformsFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirementsWorking for the Civil ServiceThe Civil Service Code sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .Apply and further informationThis vacancy is part of the Great Place to Work for Veterans initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact :Name : HR TeamEmail : Jobs@nsandi.comRecruitment teamEmail : jobs@nsandi.comFurther informationThe law requires for selection for appointment to the Civil Service is on merit on the basis for fair and open competition as outlined in the Civil Service recruitment principles. If you feel your application has not been treated in accordance with the recruitment principles and you wish to make a complaint, you should contact jobs@nsandi.com in the first instance. If you are not satisfied with the response you receive, you can contact the Civil Service Commission info@csc.gov.uk