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Job Title


Cusomer Service & Order Processing Advisor


Company : Search Consultancy Limited


Location : Alton, Hampshire


Created : 2025-04-30


Job Type : Full Time


Job Description

Customer Service & Order Processing Advisor - Alton £28 K - £30k - Perm plus company bonus - Office based Monday to Friday 08.00 to 17.00 no weekends! Do you want to work for a company who really value and look after their staff well this is your chance! We are recruiting for motivated and proactive Sales Order processor & Customer Service Advisor to join our client's successful company who have been supplying the Construction industry for over 20 years. Benefits * Full time office based in Alton, Hampshire * No weekends * Fantastic working atmosphere with a family feel company! * Annual Bonus Scheme The role You will be working in a fast-paced environment where you will be handling all customer service inbound enquiries and orders in a fast-paced friendly environment making sure every customer gets a five-star service. Key duties * Effectively handling and processing orders * Handling all customer enquiries effectively and rapidly * Making sure all our customers needs are met * Advising on products * Working to a maximum 2-hour response time * Ensuring all calls are answered in 3 rings Required skills * Ability to work effectively under pressure * Good & clear communications skills Verbal & written * Ability to multitask while maintaining strong attention to detail * Experience in order processing and customer services * Strong organisational skills * Being an effective communicator regardless of the method i.e. email/calling * Team player Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age