Job Title

Join to apply for theBranch Manager - Multisiterole atSkipton Building Society . 4 days ago Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. HoursThe role of Branch Manager is a permanent opportunity. The role involves working 36 hours across Monday to Saturday to support operating hours at both the Clitheroe and Barnoldswick branches. Salary£51,000 Per Annum Closing DateMon, 21 Apr 2025 At Skipton Building Society, we pride ourselves on our team of dedicated people who work hard daily to prioritize our customers’ interests. We are seeking aBranch Managerto lead, motivate, and drive performance. The successful candidate will play a key role in delivering exceptional service at our multisite branches inClitheroe and Barnoldswick . Who Are We?We are the fourth largest building society in the UK, a mutual organization owned by our members, not shareholders. Our colleagues say Skipton is a great place to work, and you could be part of it, bringing new ideas to keep customers at the heart of what we do. We support all backgrounds and goals, helping you take the next step towards a better future. Our branches are central to our communities, but we also offer online and contact center services, ensuring we meet customers’ needs at relevant times. Your role will involve promoting products, resolving issues, and providing first-class service, always placing customer needs first. Beyond being the friendly face and voice of Skipton, you will listen, problem-solve, and help customers achieve their financial goals. What You Will Be Doing As a Branch ManagerYou will lead a team of customer-facing colleagues, promoting high standards of service and a culture of high performance. You will focus on commercial growth and maintaining strong relationships with existing customers, ensuring your team promotes our products confidently during customer interactions. This is a hands-on leadership role, involving daily customer engagement, including serving customers and conducting 'My Review' appointments. What Do We Need From You?Experience in a management role within a customer-facing environment. Proven ability to deliver excellent customer service and outcomes. Effective communication and time management skills. A genuine interest in people and an understanding of customer and colleague diversity. An entrepreneurial approach to business opportunities. Strong stakeholder management skills, working with Regional Managers and Head Office functions. Financial services expertise is not mandatory; we value skills and experience that enable you to deliver excellent customer and colleague experiences. What Is In It For You?This is a permanent role with a salary up to£51,000 per annum , dependent on skills and experience. The role involves working 36 hours across Monday to Saturday to support two branches. Annual discretionary bonus scheme 25 days of annual leave + bank holidays, increasing to 30 days after 5 years Holiday trading scheme Employer-matched pension contributions (up to 10%) Colleague mortgage and savings accounts, discounts Private medical insurance Salary Sacrifice Scheme for electric/hybrid cars Health and wellbeing benefits, Employee Assistance Programme, online discounts Charity initiatives with three paid volunteering days annually Ongoing training and development Interviews scheduled for 30th April and 1st May. #J-18808-Ljbffr