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Baylis Cirencester, England, United Kingdom Join or sign in to find your next jobJoin to apply for theService Advisorrole atBaylis Baylis Cirencester, England, United Kingdom 1 week ago Be among the first 25 applicants Join to apply for theService Advisorrole atBaylis Get AI-powered advice on this job and more exclusive features. This range is provided by Baylis. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay rangeDirect message the job poster from Baylis £1000 per annum Love to shop vouchers for exceeding customer recommendations score 31 days paid holiday (inc bank holidays) rising by + 1 day after each 5 years worked Company Pension Contribution Annual company events Bespoke induction and development training Staff discounts for vehicle purchase and servicing Free eye test, dental & therapy treatments Who you are: Ideally have 2 years customer facing experience in a retail environment. Prefer to work in a team environment. You will be a customer centric person. Target driven and ambitious Enjoy being busy and meeting new people Hold a driving licence As the Service Advisor: You will have a proven record of delivering excellent customer service. Be able to exceed customer service expectations. Be able to exceed product sales targets. Able to meet customers face to face and be the first line of contact Main Duties Prepare job cards the day before the customer appointment. Arrange appointments for customers. Customer interaction mainly face to face and via the various communication channels. Maintain detailed records of each service visit on the job card. Advise customers of any additional work required with costs. Be the primary point of contact between customers and the workshop. Exceed the monthly customer recommendations targets. Make sure that the product sales targets are exceeded. Update customers of progress made at least every 4 hours. Prepare customer invoices ready for payment. Contact the customers post appointment to ensure they are happy. Consistently live the company's core values. Handle customer concerns and address complaints. Job Type: Full-time Pay: £25,000.00-£32,000.00 per year Seniority levelSeniority level Not Applicable Employment typeEmployment type Full-time Job functionJob function Customer Service Industries Retail Motor Vehicles Referrals increase your chances of interviewing at Baylis by 2x Sign in to set job alerts for “Service Advisor” roles.Swindon, England, United Kingdom 2 months ago Swindon, England, United Kingdom 1 week ago Melksham, England, United Kingdom 1 week ago Swindon, England, United Kingdom 1 week ago Swindon, England, United Kingdom 3 weeks ago Swindon, England, United Kingdom 6 days ago Witney, England, United Kingdom 2 weeks ago Yate, England, United Kingdom 6 hours ago Gloucester, England, United Kingdom 3 weeks ago Customer Assistant - Service & Safety Assistant - CheltenhamCinderford, England, United Kingdom 3 weeks ago Fairford, England, United Kingdom 6 days ago Customer Advisor - Stroud - 12 hours (no late nights)Stroud, England, United Kingdom 3 weeks ago Swindon, England, United Kingdom 1 week ago Swindon, England, United Kingdom 1 month ago Royal Wootton Bassett, England, United Kingdom 4 days ago Swindon, England, United Kingdom 28 minutes ago Gloucester, England, United Kingdom 1 week ago Gloucester, England, United Kingdom 2 weeks ago Corsham, England, United Kingdom 3 weeks ago BEACH SERVICE MANAGER – APPLICATIONS CLOSEDKingham, England, United Kingdom 5 months ago Chippenham, England, United Kingdom 3 weeks ago Corsham, England, United Kingdom 3 weeks ago Swindon, England, United Kingdom 1 week ago Cirencester, England, United Kingdom 1 month ago Corsham, England, United Kingdom 2 weeks ago Moreton-In-Marsh, England, United Kingdom 3 weeks ago Stonehouse, England, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr