Job Title

We are looking for a proactive and detail-oriented Digital & IT Systems Executive to join this growing and thriving outdoor lifestyle fashion accessories brand.Your role will provide continued support and optimisation of our business systems 'software, focusing on implementing technologies, including AI-driven solutions to enhance business processes, increase efficiency, and support data-driven decision-making across the organisation.This is a fantastically varied opportunity for someone passionate about developing skills across SaaS, ERP, DAM, API, ecommerce & digital marketing platforms, planning & accountancy software to name a few!This is a fully remote role however you must be based in the UK.The RoleManage the technical architecture stack and always-on technologies, including e-commerce stores and related applications.Keeping track of all SaaS updates and upgrades to determine new features and functionalityAPI management and troubleshooting, including EDI systemsManaging data exporting, manipulation and transfer between systemsCoordinate new software rollouts, upgrades, and security enhancements.Manage third-party development and software vendors.Collaborate with teams to understand business challenges and identify areas where technology and AI can add value.Research and recommend SaaS and AI tools and technologies that align with business needs.Manage the ERP system (Brightpearl), central to our operations across US and UK brands.Ensure systems comply with data privacy and regulations (e.g., GDPR).Provide technical support to staff, resolving system-related, hardware, and SaaS connectivity issues.Maintain comprehensive documentation & training processes on software configurations, integration processes, and system policies.The PersonTechnically savvy with previous experience managing multiple software systems ideally within an ecommerce environment.Experience or knowledge of relevant SaaS, ERP, DAM, API, ecommerce & digital marketing platforms, planning & accountancy software.Excellent analytical and problem-solving skills, with strong attention to detail.Strong interpersonal and communication skills.Ability to work independently and prioritise multiple tasks in a fast-paced environment.Ability to manipulate data sets using Excel, SQL, Python, PowerBI or other data tools.