Job Title

HEAD OF HUMAN RESOURCES salary: competitive & benefitsreporting to: DirectorWoods Foodservice Here at Woods Foodservice, we are known as market leaders in the quality sector of the catering industry. We are at an exciting point of progression in the company, making it a great time for new recruits to join our journey. We provide high quality ambient, chilled, fresh, and frozen produce from around the world and supply some of the most prestigious chefs in the country. At present, most of our customer are London-based, but we have already begun the expansion process into other major UK cities such as Manchester, Brighton and Bristol. The future is very promising! A critical part of our renowned success is our exceptional level of customer service. This is a department that we are constantly looking to improve and modernise to make our customers experience with us as comfortable as possible.Main Purpose: This role holds accountability of all aspects of the HR Department. The candidate will provide effective support and advice to a young and ambitious management team, colleagues, and key stakeholders to help drive the business forward. They will actively look for improvements to shape and implement an effective people strategy within the organisation, whilst holding commercial and operational understanding of the company.Key Responsibilities: Performance Management Be a strong company ambassador internally within the business, and externally when representing it ensuring high performance standards of HRLead on HR and be a senior HR business partner working closely with stakeholdersActively engage in effective communication across the business to inform and engage employeesBuild and maintain strong collaborative working relationships with key stakeholders, including line managers, directors and more junior employees, with participation in Leadership and Management meetingsDrive all Personal Development Programmes for the team, as well as Capability Procedures where necessaryManage the annual Performance Management review process and one to ones for the company, ensuring managers are keeping to required levels of feedback being given to their staff on their recent performanceAttend and support employees and managers through difficult conversation meetings and ensure compliance with and follow up actions from theseManage and motivate an HR Departmental staff (currently an HR Administrator)Strategy Understand the commercial and people challenges across the company and assist in implementing solutions to drive performance, profitability, and employee engagementActively look for improvements and effectiveness within the HR domain including training, HR policies, processes, budgeting, planning, systems, effective and efficient administrationAssist line managers with resource planning, role profiles, job description maintenance, and Handbooks for all roles. (Manage Handbooks in the software Air Mason)Create and implement a robust cost-effective recruitment program to obtain a high calibre of candidates for future posts to be filledTrain and support line managers in best practice recruitment and interviewing practices.Use the Job Evaluation framework for benchmarking new roles and providing benchmark salary bandsConduct annual reviews of workplace Benefits and Pension, as well as annual Salary review and propose cost-effective value add solutions to attract, retain and motivate employeesAssist with succession planning and development of successors as the company grows and internal promotions provide new role opportunities to be filledCreate and drive improvements to ensure employee engagement and securing retentionPropose and actively implement company people strategies and workforce planning to support company growthLegality & HR Systems Ensure the companys policies, procedures, processes are legally compliant and fit for purpose for the company. Conduct an annual review of them and update them as needed.Handling highly confidential information in an honest and trustworthy way and in lines with Data Protection regulationsEnsure employee contracts/statement of main terms/amendements are legally compliant and fit for purposeEnsure employee files are maintained in accordance with employment legislation and company guidelinesOversee effective pre-employment checking, onboarding and offboarding processesCollaborate with finance department to ensure payroll is correct monthlyEnsure appropriate and accurate benefits and pension administrationSupport line managers with employee relations including absence management, disciplinary and grievance processes and other practices/procedures that are impacted by employment lawEnsure adherence across the company to people policies, employee T&Cs and HR processesEnsure compliance with all company policies, procedures and standards including food safety, health 'safety, environment.Maintain a high level of employment law knowledge, being up to date with legislation changes and ensure that the company remains legally compliantLiaise with external employment law advice line where necessarySupport and facilitate the salary review programme ensuring all updates are accurate Work alongside the Finance Director for ensuring correct monthly payroll is processed including benefit and bonus additions Annual review of the HRIS to ensure the current system remains fit for purpose and /or seek an alternative cost-effective HRIS for future useKey Requirements and Skills Minimum of 10 years of generalist HR experience including HR operational experienceRelevant University degree or CIPD qualificationStrong technical HR and employment law knowledge and experience, including strong employee relations experienceExperience working in FMCG/ wholesale distribution (with a preference for food industry experience), including in a high paced operational environmentExperience working in a family run business, SME including as an HR Manager or higherPeople management experience and able to direct, coach, motivate, engage, developFull understanding of the way an organization operates to meet its objectivesA business acumen partnered with attention to the human elementCan think and act both strategically and operationally and problem solve.Knowledge of HR data analysis and reporting to inform decision makingExcellent organizational and leadership skillsOutstanding communication and interpersonal skillsDiligent and firm with high ethical standardsExcellent judgement and discreetStrong stakeholder engagement and relationship management skillsAnalytical and excellent attention to detailPositive and proactive attitude with a desire to make a difference in a dynamic, fast- paced, businessAbility to adapt to change, manage change and influence changeProficient in the utilisation of an HRIS and other systemsExcellent time management; the business runs 24/7 and the candidate will be required to be flexible in their working hoursSolid negotiation and persuasion skills with the ability to influence at senior levelExperience of dealing with multi-site management an advantageWillingness to train as a Mental Health First AiderPrefer CIPD qualified Level 7 with ambitions advance in ones careerRight to Work in the UKHolds a valid UK Driver LicenseDue to the large number of applicants expected, we are only able to contact those applicants who most closely meet our role requirements. We would like to thank you all for your interest in our role at Woods Foodservice Ltd.