Job Title

Role: Outbound Sales AdvisorFull time: 37.5 hours, permanentSalary: 12.33 per hour plus the opportunity to earn incentive.Location: Floor 3 Lincoln Building, 27-45 Great Victoria Street, Belfast, BT2 7SL (On-site Role)Operational Hours between: 10am 8pm Monday to FridayAbout Us:This challenging and rewarding role in partnership with SKY comes with generous bonus incentives.At Firstsource, everything we do is centred around people. With us, you can learn new skills and develop your career. In addition, as a SKY agent, you will receive free Sky TV package and discounted prices on other SKY products!Your main responsibilities will include:Conducting outbound calls, speaking to SKY customers about topics such as premium upgrades, broadband upgrades and speaking with customers who are in the process of leaving Sky for another provider.Provide excellent customer service to customersRetain customers through great conversations and reviewing their packages to suit their financial circumstances.Requirements or Skills:Previous experience in sales whether thats face to face or contact center based.Target driven, with proven track record of achieving resultsThe ability to stay self-motivated in a competitive environmentA passion for people and providing them with the best products 'serviceThe ability to read your customer and really understand their needsPC literateBenefits:12.33 per hour plus the opportunity to earn incentive.Monthly bonus structureFree Sky TV Package (including Sports & Cinema!)Free Health CareDiscounts for high-street shops, restaurants, and days out!750.00 refer a friend program