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Job Description Technology Specialist (Identity Management)Hours: Full Time 37.5 hours per weekLocation: Flexible across the North East areaThe purpose of our Technology Specialist is to ensure RHCUK colleagues can access theresources they need while protecting the IT services through managing the starters, leavers and movers process. To provide effective and responsive technology support across all RHCUK, specifically on starters, leavers and movers. To maintain and improve technology servicesavailable to all end users.What you will do:Focus on identity management, including creatingand amending user accountsWork through ITSAR tickets to ensure timely andaccurate resolutionProvide support for account-related issues, such aspassword resets, access problems, and otheridentity-related concerns that users might encounterKeep detailed records of account creationactivities and generating reportsCollaborate with the Infrastructure Specialist (IdentityManagement), Service Desk, architecture,integration, solution delivery, and security teamsSupport and assist with planned projects and changevia a Helpdesk ticketing systemContribute to continual service improvement acrossall services provided by the Technology ServicesTeam to the businessThis post carries on-call commitment and requiresoccasional late evening and weekend workingWhat you will bring:Experience in providing IT technical support within amulti-site, large organizationExperience in creating and maintaining up-to-dateprocedures and technical documentationExperience with Service Now, Active Directory, AzureAD, Workday, and Microsoft EntraExperience of being able to plan own work, deliver withlimited direct supervision and changing priorities andworkloadPreferred Experience:Healthcare / Adjacent industry experienceEssential Education and Capabilities:Significant professional experiencePreferred Education and Capabilities:Degree level and ITIL/equivalent level accreditationBenefits:25 Days Leave + Bank HolidaysBuy & Sell Flexi Leave OptionsPrivate Pension where Ramsay will match up to 5% after a qualifying periodEnhanced Competitive Parental Leave PoliciesPrivate Medical Cover with option to add partner & dependantsLife Assurance (Death in Service) x3 base salaryFree Training and Development via the Ramsay AcademyConcerts for CarersEmployee Assistance ProgrammeCycle2Work scheme available, in partnership with HalfordsThe Blue Light Card SchemeAbout Us:Ramsay Health Care UK is a well-established global hospital group with over 50 years experience. We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.We love people with a positive, can do attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.We care.Its more than what we do, its who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.We are committed to equality of opportunity for all. This position is subject to background and DBS checks.