Job Title

Ready to take ownership in a role where service and parts expertise drive success?We’re looking for a Service & Parts Advisor to lead and elevate our client’s parts department during an exciting period of growth. This is a fantastic opportunity for someone who thrives in a fast-paced, hands-on environment and is ready to take the reins in a role that’s as varied as it is vital.This role is perfect for someone with a background in service and parts who wants to be at the heart of machinery repairs, customer support, and operational excellence.What you’ll be doing:* Taking full ownership of the parts department, refining processes and ensuring smooth day-to-day operations.* Handling all customer parts enquiries - whether it’s finding the right component, advising on replacements, or supporting warranty claims.* Supporting the service team with repairs, helping source and dispatch parts quickly for breakdowns and scheduled maintenance.* Processing and packing orders - locating, picking, and shipping parts accurately and efficiently.* Managing parts inventory - overseeing stock levels, reordering, and keeping things running like clockwork.* Providing front-line customer support, whether it’s over the phone, by email, or face-to-face.* Maintaining goods-in processes, checking deliveries, and ensuring the right parts are in the right place at the ri...