Job Title

FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.Learn more about the general tasks related to this opportunity below, as well as required skills.Finding the fearless.To stay ambitious, we are looking for a driven Supervisor to join our team on the Ladieswear Floor in Southampton.Job DescriptionThe opportunity.As a Supervisor, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.The responsibility.Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Confident making recommendations to achieve sales and targetsDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsPassionate about the industry and trendsSelf-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as requiredPro-actively engage with clients to develop customer loyaltyContact clients with information on new ranges, products and instore eventsOwn the planning and delivery of in-store events in conjunction with the store and brandsMaintain high standards of visual presentation in stores Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesSupport with stock counts and other operational dutiesBe a Brand Expert through positive promotion of product and company image at all timesLead by example to support and coach the sales teamSupport the store management teamDevelop strong relationships with brand representativesPerform as a team player, participating in all activities to contribute to the store objectivesEnsure compliance with all policies and proceduresChampion our company culture and valuesQualificationsThe person.All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentCandidate Profile.Demonstrates a high level of personal energyConfident, assertive and personablePositive and enthusiastic with a can do attitudeGreat communication skillsSelf-driven to upskill and learnResilient and resourcefulA natural coach and leaderAdditional InformationThe Rewards:Basic Salary 28,256Weekly/Monthly & Quarterly Commercial BonusesStocktake BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionLong Service awardsJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications28 Days Holiday50% Instore Uniform DiscountDiscounted Gym membershipCycle to work schemeGroup Wide 20% Discount across all Frasers Group brandsThis role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount