Job Title

Mill Farm Sports Ventures is an ambitious company with a strong entrepreneurial spirit and big plans for growth. Join our forward-thinking team and be part of a fantastic development, including five separate venues and a public catering function.Venues Bradleys Aroma: A 170-seater Sports Bar serving traditional English food. Aroma: A cosmopolitan daytime eatery with 40 covers for dine-in and takeaway. Milano's: An 80-cover modern 5-star Mediterranean restaurant with additional al fresco dining and a 'New York' style Cocktail Bar. Churchill's Hotel: A new boutique hotel with 19 bedrooms. FSEC: Fylde Sports & Education Centre with sports pitches and facilities for functions. Role Summary : As General Manager, you will have full P&L responsibility for the entire portfolio. You will lead, motivate, and supervise management teams, setting high service standards across all outlets.Key Responsibilities Compliance : Ensure compliance with SOPs, create a cooperative working environment, and personally handle customer complaints. Stock Management : Oversee stock checks, provide weekly reports to the DoL, and regularly update SOPs. Staff Management : Responsible for recruitment, training, appraisals, and motivation. Ensure rota compliance and avoid employing agency staff except in emergencies. Menu Costing : Oversee menu costing and itemization, constantly reviewing product prices. Collaborate with head chefs to select suppliers, focusing on quality and local sourcing. Stock Control : Maintain agreed stock levels, label and rotate stock, minimize waste, and ensure daily paperwork completion. Health & Safety : Work closely with HR on health and safety procedures, maintaining cleanliness and food safety standards. Financial Management : Prepare and agree on operating plans, review monthly statements, and provide commentary on deviations. Experience And Skills Proven experience in managing and running a team in a similar operation. Knowledge of business management principles and practices. Passion for high-quality service, food, and beverage standards. Experience in banqueting and hotel management. Familiarity with EPOS applications, specifically Guestline Rezlynx. Excellent decision-making, coaching, and organizational skills. Ability to deliver creative solutions and attention to detail. Team player with strong communication skills. Personal Attributes Energetic and enthusiastic with a can-do attitude and a passion for enhancing the customer journey. Willingness to work additional hours and spend evenings away from home as required. Demonstrates honesty, integrity, and high standards of conduct. Join Us: If you're motivated and passionate about quality service in a 5-star environment, we invite you to join our dynamic team at Mill Farm Sports Ventures. Apply today!#J-18808-Ljbffr