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Assistant Technical officer/Audiology apprenticeJoin to apply for theAssistant Technical officer/Audiology apprenticerole atNorthampton General Hospital NHS Trust Assistant Technical officer/Audiology apprentice4 days ago Be among the first 25 applicants Join to apply for theAssistant Technical officer/Audiology apprenticerole atNorthampton General Hospital NHS Trust Get AI-powered advice on this job and more exclusive features. Job SummaryThis is a very exciting new opportunity to study for a BSc in Audiology whilst working in an audiology department as an Assistant technical officer (ATO) in the recently formed countywide collaboration. Job SummaryThis is a very exciting new opportunity to study for a BSc in Audiology whilst working in an audiology department as an Assistant technical officer (ATO) in the recently formed countywide collaboration.You will join the adult Audiology service, at Northampton General Hospital, as an Assistant Technical Officer (ATO)/Audiology apprentice. This position gives you the opportunity to complete an apprenticeship in audiology, to eventually qualify as an Audiologist. This is a full time position with time to attend lectures, complete assignments and complete in service training/assessments. The qualification is completed over a 5 year period: you will be working and studying along side the role of Assistant Technical Officer in AudiologyYou will be trained to perform basic hearing aid repairs, advise and provide guidance to patients regarding their hearing.You will be coordinating the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.Main duties of the jobPart of this role will involve assisting reception by seeing patients with enquiries regarding accessories, hearing aid use, simple repairs, supply of hearing aid consumables and trouble shooting issues with devices before a formal repair appointment is requested.As the apprenticeship progresses the successful candidate will be trained to complete basic audiometry (Hearing tests), hearing aid fittings, History taking and the other roles associated with that of an audiologist under supervision.You will be trained to perform basic hearing aid repairs, advise and provide guidance to patients regarding their hearing.You will be coordinating the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.Part of this role will involve assisting reception by seeing patients with enquiries regarding accessories, hearing aid use, simple repairs, supply of hearing aid consumables and trouble shooting issues with devices before a formal repair appointment is requested.As the apprenticeship progresses the successful candidate will be trained to complete basic audiometry (Hearing tests), hearing aid fittings, History taking and the other roles associated with an audiologist.About UsNorthampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.Our Excellence ValuesCompassionAccountabilityRespectIntegrityCourageWe want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.Date posted16 April 2025Pay schemeAgenda for changeBandBand 3Salary£24,625 to £25,674 a year per annum / pro rataContractPermanentWorking patternFull-timeReference number265-6906688Job locationsNorthampton General HospitalCliftonvilleNorthamptonNN1 5BDJob DescriptionJob responsibilitiesGeneral Role And ResponsibilitiesTo perform basic hearing aid repairs and maintenance.Offer advice to patients and their families regarding deafness and amplification.To support audiologists in clinic where required.To work as part of the team by meeting and greeting patients when they arrive in the department.Work closely with Department manager to record, monitor and audithearing aid repairs, consumables and the postal service.Coordinate the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.Maintain stock for the department using the trust ordering system.Update the Patient Management system (Auditbase) , to enable accurate patient records.Be actively involved in service development and improvement thatdirectly affects patient care.Be aware of Safeguarding issues and adhere to local procedures.Liaise with other hospital departments, GPs and other health care agencies when required.Provide cross-cover within team during busy times.As the apprenticeship progresses, this job description will extend to include:Basic hearing assessments (PTA), tympanometry and Otoacoustic Emission testingImpression taking - the making of new ear moulds.Detailed History taking and a good understanding off red flags and referral pathways.Non complex hearing aid fittings.ResponsibilitiesJob description Job responsibilitiesGENERAL ROLE AND RESPONSIBILITIESTo perform basic hearing aid repairs and maintenance.Offer advice to patients and their families regarding deafness and amplification.To support audiologists in clinic where required.To work as part of the team by meeting and greeting patients when they arrive in the department.Work closely with Department manager to record, monitor and audithearing aid repairs, consumables and the postal service.Coordinate the maintenance and calibration of the test environment and maintain adequate stock levels for clinics to take place.Maintain stock for the department using the trust ordering system.Update the Patient Management system (Auditbase) , to enable accurate patient records.Be actively involved in service development and improvement thatdirectly affects patient care.Be aware of Safeguarding issues and adhere to local procedures.Liaise with other hospital departments, GPs and other health care agencies when required.Provide cross-cover within team during busy times.As the apprenticeship progresses, this job description will extend to include:Basic hearing assessments (PTA), tympanometry and Otoacoustic Emission testingImpression taking - the making of new ear moulds.Detailed History taking and a good understanding off red flags and referral pathways.Non complex hearing aid fittings.Person SpecificationKnowledge & Experience EssentialDirect experience working in a role dealing with the public An awareness of the impact of hearing loss on patients and their families.DesirableExperience of working in a busy health based settingEducation, Training & Qualifications EssentialNVQ3 or equivalent, or equivalent level of education, training or experienceDesirableLevel 1 or equivalent British Sign LanguageSkills & Abilities EssentialGood IT skills and attention to detail Able to communication clearly at all times. Ability to prioritise and organise workload is a busy environment under own initiative and know when to escalate situation appropriately Able to work autonomously and as part of a wider team.Personal Qualities & Attributes EssentialGood understanding of working as part of a team Calm and sensitive to any situation Able to relate well with patients and their families and colleagues within the multi-disciplinary team. Ability to focus on a task with multiple interruptions Excellent interpersonal skills - can demonstrate sensitivity, ability to show empathyDesirableUnderstanding of the importance of safeguardingPerson Specification Knowledge & Experience EssentialDirect experience working in a role dealing with the public An awareness of the impact of hearing loss on patients and their families.DesirableExperience of working in a busy health based settingEducation, Training & Qualifications EssentialNVQ3 or equivalent, or equivalent level of education, training or experienceDesirableLevel 1 or equivalent British Sign LanguageSkills & Abilities EssentialGood IT skills and attention to detail Able to communication clearly at all times. Ability to prioritise and organise workload is a busy environment under own initiative and know when to escalate situation appropriately Able to work autonomously and as part of a wider team.Personal Qualities & Attributes EssentialGood understanding of working as part of a team Calm and sensitive to any situation Able to relate well with patients and their families and colleagues within the multi-disciplinary team. Ability to focus on a task with multiple interruptions Excellent interpersonal skills - can demonstrate sensitivity, ability to show empathyDesirableUnderstanding of the importance of safeguardingDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameNorthampton General HospitalAddressNorthampton General HospitalCliftonvilleNorthamptonNN1 5BDEmployer's website(Opens in a new tab) Seniority levelSeniority level Internship Employment typeEmployment type Contract Job functionJob function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Northampton General Hospital NHS Trust by 2x Get notified about new Technical Officer jobs inNorthampton, England, United Kingdom . 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