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Job Title


2842 - Operational Support Manager


Company : NHS


Location : Barnsley, England


Created : 2025-05-02


Job Type : Full Time


Job Description

The hours for this post are 26 per week. The interview date for this role is 14th May 2025. The Womens, Childrens and Clinical Services Business Unit is seekingan enthusiastic andmotivated individual who is interested in a career in operational management atBarnsley Hospital NHS Foundation Trust.This is an exciting opportunity to join a dynamic and evolving Acute Paediatricsservice, playing a key role in shaping its future development We are looking for amotivated, driven and skilled individual with a passion for service improvement in afast-paced environment and the ability to drive change within teams. This role is part time - 26 hours a week (working days to be discussed at interview) Reportingto the Service Manager the post-holder will work to operationally manage thedelivery of the paediatric service across the ward, Childrens Assessment Unit,Accident and Emergency and Outpatients. Main duties of the jobDuties will include monitoring pathways within paediatrics, operational managing delays which impact on achievement of RTT, engaging with clinical staff to ensure job plans are effective and activity is managed in a timely manner, reporting performance data at relevant forums and utilising management information to improve efficiency. The role will involveworking with the Associate Director of Operations, Clinical Director, Associate Director of Nursing, Deputy Associate Director of Operations, Service Managers, Matrons and Clinical Leads to ensure the safe, effective and efficient management of Paediatrics to plan and implement services and to deliver the highest quality of care to patients and their families in line with national performance targets. You will need a sound understanding of management processes and procedures as well as service improvement methodologies and be able to deliver to standards and deadlines. We would love to hear from compassionate and enthusiastic managers who can come and make a difference to our team and provide inspirational leadership, alongside day-to-day operational management. For further information please contact Rachel Lumb, Deputy Associate Director of Operations on 01226 432933 or ext 2933. About usPlease note that the Trust reserves the right to close aposition early. BarnsleyHospital NHS Foundation Trust is a high performing Trust achieving a Goodrating in our most recent Care Quality Commission (CQC) assessment andachieving significant progress in the delivery of our strategic objectives. Weare proud of the commitment of our staff to ensuring a strong and sustainablefuture for this organisation which is highly valued by our local communities. Therehas never been a better time to join Barnsley Hospital. It is moving at paceand a we can do this attitude is evident right through the organisation, wherestaff are engaged for change and committed to being part of the journey tosustainability and growth. BarnsleyHospital NHS Foundation Trust is committed to promoting equality of opportunityand fair treatment to all applicants regardless of race, nationality, ethnicorigin, gender, marital status, mental or physical disability, religion orbelief, sexual orientation, age or offending history. Thecost of the DBS (criminal records check) for Band 6 and above roles only willbe met by the successful candidate(s) through salary deduction. Certificates of Sponsorship For individuals whomay require sponsorship under the skilled worker or health & care visaroute please use the link to check your eligibility Check, certificate of sponsorship - Search - GOV.UK,please note that from April 9th 2025, band 2 and 3 entry rolesare no longer eligible for sponsorship Job responsibilitiesPlease refer to the attachedJob Description and Person Specification for full details of the role andresponsibilities. SupportingDocuments Please refer to thevalues-based recruitment guidance and associated documentation. Person SpecificationIn around 100 words please describe what Equality & Diversity means to you and why they are important. In around 100 words please describe how you ensure you build and sustain positive working relationships within a team? ExperienceDemonstrate management and leadership experience within the NHS. Experience in operational management within a complex health or social care environment Demonstrable experience of NHS administrative process. Track record of undertaking and successfully completing change management. Demand and capacity planning experience. Cancer pathway management. Business planning. Complex change. QualificationsPostgraduate Health or Management Diploma or willing to work towards Knowledge and AwarenessUnderstanding of Health care and Social Care management environment and roles and responsibilities within it. Capacity and Demand awareness Performance management methodology. Ability to assimilate & co-ordinate various agendas prioritising appropriately. Knowledge and awareness of: National targets and local access targets National Service Frameworks Clinical Governance Sound understanding of management processes and procedures. Service Improvement methodologies Understanding and working Knowledge of an electronic patient record system (EPR). Clinical Engagement Waiting list and outpatient management Skills and AbilitiesAbility to collate and analyse complex and contentious information to support managerial decision making. Good communication, presentation & interpersonal skills. Ability to present complex information formally sometimes to large groups. Strong prioritisation skills with the ability to manage competing demands. Able to influence and build working relationships. Highly organised, Focussed and Results oriented Able to challenge and improve outcomes for the service Ability to cope with high levels of pressure and deliver operationally. Ability to quickly and effectively establish the respect of colleagues and other health professionals. Ability to work to deadlines and achieve project targets. Problem solving skills and techniques. Good level of report writing skills. Performance Management skills. Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Deputy Associate Director of Operations for CBU 3#J-18808-Ljbffr