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Working in partnership with M&S, at Gist we deliver industry-leading logistics and supply chain transformation. We value, celebrate, and believe in the power of individuality and strive to create a work environment where everyone can be themselves. We want you to join us, bring your authentic self to work and unlock your full potential. We have two fantastic opportunities for talented individuals to join our team in Lenziemill, Cumbernauld as Warehouse Operations Managers—one covering day shifts and one covering nights. In these roles, you will lead teams of warehouse shift managers, section leaders, and operatives, and be accountable for delivering operational objectives across all shifts and changes. You’ll play a key role in supporting the network, helping Gist excel in service while minimising cost risks. As Warehouse Operations Manager, you’ll oversee the warehouse functions of the distribution centre, ensuring customer requirements are met efficiently and cost-effectively. What’s in it for you? Gist is an inclusive, dynamic, exciting, and evolving business built on our core values. Here are some of the benefits we offer that make working for Gist just that little bit more special… 20% M&S discount on most things from furniture, fashion and food 25 days’ annual leave plus bank holidays (rising with length of service) Discounted rates on healthcare cash plan Private Medical Healthcare Attractive annual bonus scheme, based on M&S performance and personal objectives Auto Enrolment Pension or competitive Defined Contribution Pension Scheme and life assurance (up to 4 times salary) Access to a wide range of wellbeing support – including our Employee Assistance Programme A first-class welcome with a tailored induction and a wide range of training schemes to help with your learning and development Cycle to work scheme Salary: £48,000 to £53,000 per annum (DOE) + Night Shift Allowance Hours: 37.5 hours Per Week Working pattern: Any 5 from 7 (weekend cover required) - Days or Nights Location: Gist Limited, Lenziemill, Cumbernauld, G67 2XN Interview Process Overview Automated Video Interview: Candidates complete a short online video interview via Willo to provide an initial insight into their skills and motivation Initial Telephone Interview: A follow-up call with our recruitment team to discuss experience, suitability, and expectations in more detail On-site Assessment Day: Selected candidates will attend an in-person assessment day, including interviews & practical exercises What You’ll Do Support shift managers with counselling, coaching and the development of all employees. Ensure effective communication within the warehouse teams through meetings, briefings, shift managers, DLCs. Drive positive change and engaging culture, bringing to life the Gist values. Be responsible for operational excellence, including cost and service delivery, and peak planning/delivery. Manage overall productivity within the operation, ensuring activities are cost-effective and resources are managed efficiently. Plan and coordinate detailed operational activities through shift managers to ensure the required level of service is provided to the customer. Manage customer service, including escalation procedures. Deliver operational KPIs, maintaining and improving performance levels to maximize efficiency. Be accountable for delivering the warehouse budget. Own continuous improvement initiatives and controllable costs. Who You Are Thorough knowledge and hands-on experience of a warehouse function within the FMCG Distribution Industry. Experience operating at a managerial level is essential. Passionate about encouraging teamwork and fostering an innovative culture where employees can voice suggestions and ideas. Excellent team management and customer relationship skills. Analytical mindset. Flexible to cover various shift patterns in the future. Previous experience working with Trade Unions. Why Gist? At Gist, we are united by our core values: safety and people are at the heart of everything we do. We areprogressive, accountable, collaborative,andethical . Our goal is to create a fair, inclusive, and performance-focused environment where everyone can develop and connect meaningfully with their managers, the Gist vision, and M&S. We prioritize health, safety, and wellbeing, aligning with M&S’s sustainability commitments in Plan A. Gist will play an integral role in M&S’s journey to lead the retail industry into a greener, faster, and more inspiring era. As part of the M&S group, there’s never been a better time to join our team. Make an immediate impact with us. Gist strives to be an inclusive organization, trusted and admired by colleagues, customers, and suppliers. If you need reasonable adjustments during our recruitment process, please share your requirements in your application. We are committed to ensuring a fair and transparent assessment process. Your needs are important to us. Our Internal Recruitment Team handles all vacancies directly. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted, and introductory fees will not apply.#J-18808-Ljbffr