Job Title

Job Title:Clerking and Facilities Assistant / Junior Clerk Hours of work:Monday to Friday 09:00 – 18:00 Reports to:Director of Operations / Facilities Supervisor Main tasks and responsibilities Assisting members with their files to and from court or tribunal. Printing, photocopying, and scanning documents; preparing physical and electronic trial bundles. Managing the post room, including dispatching documents via Royal Mail and DX, franking mail, and taking it to the Post Office daily. Recording all outgoing DX items using tracking software. Handling incoming deliveries, organising courier collections, and delivering/collecting documents by hand to/from court, chambers, or businesses. Transferring boxes, files, mail, and other items between buildings. Providing cover for reception when needed, assisting with conference room setup, and supporting remote hearings. Refilling photocopier trays, addressing basic maintenance issues, and arranging engineering services if required. Performing basic facilities and maintenance tasks such as replacing light bulbs and reporting furniture or equipment issues to the Facilities Supervisor. Supporting clerking team members by updating the LEX diary system and confirming next-day court listings. Providing administrative assistance to the Directors of Clerking and Operations. Securing confidential documents and ensuring bags are ready for collection. Confirming next-day listings and updating barristers’ diaries accordingly. Maintaining effective communication with staff and offering support during colleagues’ absences. Adhering to clear processes and protocols to deliver high-quality service to all members and clients. Experience and skills Excellent communication skills, confident at all levels. Professional and personable telephone manner. Ability to lift and transport files, boxes, and office furniture; manual handling training will be provided. Ability to remain calm under pressure. Self-motivated with a commitment to high standards. Dedicated to continuous improvement and excellent client service. Flexible with a positive, ‘can do’ attitude. Person Specification Skills and/or duties Essential/Desirable Previous administrative and facilities experience Ability to prioritise and multitask effectively Ability to work efficiently in a busy environment Minimum of 4 GCSEs including Maths & English or equivalent Proficiency in Microsoft Office Commitment to quality service and equal opportunities#J-18808-Ljbffr