Job Title

Senior Clinical Administrator – Titration Service United Kingdom (Remote) Reporting to:Titration Team Lead Remuneration:up to £28,875- plus £1000 working from home allowance Contract Type:Permanent/ Full time - 40hours per week Location:Home-based/various UK meeting locations as required Closing Date for applications:Monday 12 thApril 2025* About Us: Psychiatry UK is the UK’s leading provider of digital psychiatry services, working both privately and with the NHS to support children, teenagers and adults with expert, patient-centred care. A career with Psychiatry UK allows you to expand your knowledge, enhance your skills, and gain valuable life experience—all while enjoying the flexibility of a remotefull-time role. As part of a leading online mental health service, you'll collaborate with innovative, forward-thinking professionals in a dynamic, multidisciplinary team committed to making a real difference. TheSenior Clinical Administrator- Titration Servicewill work closely with the Titration Leadership Team to support the effective delivery of the titration service, while also collaborating with colleagues across Psychiatry-UK to ensure patients receive the high-quality, person-centred care they expect. They will utilise strong written and verbal communication skills to engage with a wide range of individuals and external agencies, demonstrating tact and persuasive ability in situations where there may be barriers to understanding or agreement. This is a home-based role (applicants must reside in the UK), though occasional travel may be required for face-to-face meetings at various locations within the UK. As ourSenior Clinical Administrator- Titration Serviceyou will: Act as a key liaison between the Titration Leadership Team, Prescribers, and wider Psychiatry-UK (PUK) teams. Assist with the administration of clinical induction, and reviews of prescribers, as well as handling procedural matters and complaints. Respond to queries and complete tasks related to patients and prescribers within the titration service. Compile data, produce reports, and provide minute-taking support for meetings. Arrange and schedule meetings and appointments using the PUK Patient Portal. Make calls and communicate with professionals and patients on behalf of the Titration Team Leads. Manage and reassign tasks appropriately within the PUK systems. Perform general administrative duties including diary management, updating spreadsheets, and email correspondence. Prioritise and manage a dynamic workload, adapting to changing service demands. Participate in supervision, personal development reviews, and mandatory online training. Maintain up-to-date knowledge of PUK processes and raise incidents where appropriate. To succeed as ourSenior Clinical Administrator- Titration Service,you will be: An experienced and confident Administrator with experience working within a Healthcare setting. You are a Friendly, approachable and supportive communicator (both written and verbal) with excellent attention to detail. Essential Qualifications, Skills and Experience: Strong customer service skills Strong Microsoft Office skills including Word, Excel, SharePoint and Teams Knowledge of office management Excellent time management skills and the ability to prioritize work Problem-solving skills Strong organisational skills with the ability to multi-task Able to remain calm under pressure Ability to work autonomously Desirable Qualifications, Skills and Experience: Experience in a psychiatric setting, in either a clinical or administrative role. Qualification in Healthcare/other relevant qualification. RSA II Typing/Audio Typewriting Psychiatry UK:Supporting You We want you to enjoy your work while feeling healthy, happy, and appreciated. That’s why we’ve created a benefits package designed with you in mind. You’ll have access to a range of wellbeing perks, including a Health Cash Plan, Well Hub Subscription, access to an Employee Assistance Programme, Annual Volunteering Day, Enhanced Sickness and Family Leave pay, Length of Service Bonus, Work from Home allowance and Pension options. At Psychiatry UK, we care about what matters to you. Recruitment Process At Psychiatry UK, we are committed to creating an inclusive and accessible recruitment process. Our process includes: Application Profile review Screening conversation Competency based interview(s) If at any point you require any reasonable adjustments —such as additional time, assistive technology, or an alternative format for materials—please let us know. We are happy to accommodate your needs to ensure you have a fair and comfortable experience. Please feel free to reach out to us at recruitment@ to discuss any adjustments that would support you. If this opportunity excites you, why not apply today? *We review applications as they come in and may close the advert early if we receive a high volume of interest. To ensure you don’t miss out, we encourage you to submit your application as soon as possible.#J-18808-Ljbffr