Job Title

This role is a 6-month fixed-term contract, working 40 hours per week, with flexible scheduling of any 5 days out of Monday to Saturday. The Depot Operations Supervisor reports to the Retail Sales & Operations Manager (RSOM), who oversees: Customer Services Delivery fleet Cold store Warehouse We offer a competitive hourly rate of £13.73, increasing to £14.00 from 1st May 2025, plus bonus and benefits. About UsWiltshire Farm Foods, part of the apetito group, is the UK’s largest provider of frozen ready meals, delivering over 330 varieties across the UK, primarily to the elderly, their families, and healthcare professionals. We are committed to enriching our customers’ lives through excellent service, innovation, and sustainability, ensuring we do the right thing ethically and responsibly. ResponsibilitiesBe a key member of the leadership team, demonstrating passion and commitment to outstanding customer service. Ensure consistent delivery of operational processes and standards. Monitor team performance against targets. Develop operational efficiency and team skills. Manage health 'safety, stock, delivery fleet, and facilities. Participate in daily tasks, including deliveries (a full UK driving license is essential). About YouEssential Skills & ExperienceLeadership experience, motivating teams towards shared goals. Excellent communication skills. Customer service focus. IT proficiency. Influencing skills. Understanding and influencing KPIs. Problem-solving abilities. Full driving license. Desirable Skills & ExperienceExperience in retail, wholesale, customer service, or logistics leadership. Knowledge of P&L and budget management. Health 'safety and food safety training. Coaching and team development skills. Operational policy implementation experience. Personal QualitiesInspirational leadership. Effective communicator. Mentor and coach. Accountable and standards-driven. Relationship builder. Community-oriented passion. Customer-centric decision-making. Energetic, committed, and ambitious. Hands-on leadership, role-modeling, and support skills. Positive attitude and resilience. Team player focused on customer experience. BenefitsCompetitive salary, accredited Living Wage employer. 33 days holiday including bank holidays, with options to purchase more. Discretionary annual bonus. Employer-matched pension contributions up to 4%. Life assurance (1x salary). Christmas gift or voucher. Discounts and perks through apetito scheme. Our ValuesAs a family-owned business, we pride ourselves on making a difference, focusing on health, well-being, and sustainability, aiming for Net Zero by 2040. We promote inclusion and diversity, striving to empower everyone to reach their full potential.#J-18808-Ljbffr