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Job Title


Patient Resource Navigator


Company : High Point & Affiliated Organizations


Location : Plymouth, England


Created : 2025-05-02


Job Type : Full Time


Job Description

5 days ago Be among the first 25 applicants Program/Location:Plymouth Multi-Service Center / Plymouth OutpatientEducation/Licensure:Bachelor's or Master's degree in related field or equivalent experiencePay Rate:$28 - $31 per hourStatus:Full timeShifts:Sunday to Thursday 8a-4pBenefitsMedical, Dental, and Vision Insurance Long 'short-term disability Retirement Plan FSA & DSA Employee Assistance Program Bonus & Referral Programs Eligibility for free classes to become a Licensed Counselor or Recovery Coach Education days to use towards CEU's Free meals at select programs and when available Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)About UsHigh Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.High Point's Opioid Treatment Program (OTP) provides methadone treatment to adults age 18 and older with opioid use disorder. The OTP is focused on individualized treatment. Treatment plans are created with the patient and primary clinician and then reviewed by the multi-disciplinary treatment team with the medical director signing off. Populations served include but are not limited to, men, women, pregnant women, patients with chronic illnesses, and dually diagnosed mental health disorders.Patient Resource Navigator QualificationsBachelor's Degree level degree in Psychology or a related human services field (preferred), or equivalent experience Bi-lingual/Multi-lingual applicants are strongly encouraged to apply Excellent interpersonal and communication skills while able maintaining professional boundaries Maintain mental alertness and attention to high detail Maintain a neat and professional appearance and provide excellent customer service as needed Follow established security protocols while using initiative and good judgement without biasPatient Resource Navigator Duties & ResponsibilitiesHelp to support an open access model for screening and assessments for mental health, substance use, and co-occurring treatment services within the CBHC service model Provide initial screenings and assist patients and families with accessing CBHC services Assist patient with intake paperwork and ensure proper release and consent forms are complete Participates in patient outreach and engagement to support access to treatment Coordinates patient transportation services, as needed Provide care coordination and discharge planning activities to support transitions of care Maintain and document collateral contacts with other providers as needed, including, but not limited to primary care physicians, probation, parole, DCF, family members, natural supports, etc. Coordinate with local Emergency Services Provider for concerns related to imminent psychiatric risk and hospitalization, referral support for CBHC core services, and follow-up Engage in community outreach activities as needed Perform other duties as assigned; including providing security support for the program to monitor patient and staff safety as part of their dutiesPatient Resource Navigator RequirementsMust present as courteous and professional at all times Demonstrated flexibility and ability to perform multiple tasks Must have excellent communication skills, including the ability to organize ideas in logical and clear fashion Must have the ability to work with others in cooperative and collaborative manner TB screening Certification in the HPTC approved de-escalation program Strong and effective verbal, written and organizational skills Knowledge of basic computer skills and software programs including the ability to learn, use and train HPTC`s electronic medical records Ability to provide leadership and program development within an outpatient site Knowledge of major clinical therapeutic models and behavioral health best practice Strong organizational, verbal and written communication skillsEqual Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.RequiredPreferredJob IndustriesOtherSeniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Other, Information Technology, and Management Industries Hospitals and Health Care Referrals increase your chances of interviewing at High Point & Affiliated Organizations by 2x Sign in to set job alerts for “Navigator” roles.Navigator - Behavioral Health for Justice Involved IndividualsJustice Involved Community Navigator (Behavioral Health)Family Intervention Specialist / Social WorkerFamily Intervention Specialist / Social WorkerFamily Intervention Specialist / Social WorkerHomecare Utilization Assistant, VNA of Cape CodHyannis, MA $45,000.00-$50,000.00 3 months ago Bilingual Family Intervention Specialist / Social WorkerEast Freetown, MA $16.00-$24.00 2 months ago Assistant Manager Garrett's Family Market FalmouthLead Guest Specialist Garrett's Family Market FalmouthAssistant Manager Garrett's Family Market MashpeeLead Guest Specialist Garrett's Family Market MashpeeSenior Care Options Nurse Case Manager - PlymouthWe’re unlocking community knowledge in a new way. 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