Job Title

Are you a self-motivated individual looking to join a new team installing smart meters within an award-winning organization? We have a great opportunity for you as a Smart Meter Technician. What you'll doAs a Smart Meter Technician, your primary responsibilities will include external smart meter installations and replacements in a fast-paced, target-driven environment. Your day will be scheduled via an electronic diary, involving liaising with customers, installing smart meters, connecting them to the network, and closing out installations by updating meter asset information in our systems using Dynamics field services. You will also troubleshoot connectivity issues, investigate supply connections to locate installation points, and ensure each meter is fitted to a high standard to minimize repeat visits, providing the best customer experience. Accurate data entry when closing work orders is essential. Much of your workday will involve working independently; therefore, adherence to lone worker safety procedures is crucial. Support from your team and supervisor will be available when needed. We prioritize safety, so all health and safety policies, procedures, and best practices must be followed, including exercising all safety measures before commencing any survey. This role requires participation in a 24/7 standby rota for customer emergencies related to smart metering. You will travel across the region, primarily Salisbury and surrounding areas, with a vehicle provided for travel. The normal working hours are 45 hours per week. What you'll needWe seek a confident, self-motivated, and outgoing individual with good people skills and excellent customer service abilities. Additionally, you should have: Confidence and ability to deliver excellent customer service Experience in water supply metering (household and non-household), though training will be provided if not Experience working under tight deadlines with a focus on targets Experience with multiple systems and a proactive approach to learning new tools Strong organizational skills and a self-sufficient work ethic Ability to work independently or as part of a team Decision-making skills to work under pressure and resolve issues effectively Computer literacy, including Microsoft Excel Full driving license Street works card (preferred but not essential) Water smart passport/hygiene card (training provided) Manual handling experience (training available) What you'll receiveUp to 20% pension contribution Career progression and professional development opportunities Holiday entitlement starting at 25 days, increasing to 28 with service Option to buy up to ten additional days' holiday and sell up to five days annually Healthcare package for claiming back healthcare costs Life assurance up to eight times your salary Option for a new electric vehicle in exchange for part of your salary, subject to conditions Cashback and discounts from over 3,000 retailers One paid volunteering day annually Enhanced family leave and pay arrangements Interactive health and wellbeing platform Support from mental health first aiders £1,000 referral bonus for successful candidate recommendations Who we areYTL UK is part of the international YTL Group based in Kuala Lumpur. Our UK subsidiaries include: Wessex Water – a top-performing water and sewerage company serving 2.9 million people in the South West. YTL Developments – a major UK developer transforming a 350-acre former airfield into a sustainable community. YTL Construction UK – a top 20 UK contractor providing services across various sectors. YTL Arena – developing and operating a 19,000-capacity entertainment arena, conference, and exhibition space. Additional retail, environmental, and specialist businesses. Our staff highlight YTL UK as a great place to work, offering unique career development opportunities within our diverse group. We value diversity and inclusion, are signatories of the Armed Forces Covenant, and are a Disability Confident Employer. If you need reasonable adjustments during the recruitment process, please inform our Recruitment team.#J-18808-Ljbffr