Job Title

Social network you want to login/join with: Our Restaurant Team Leadersplay an essential role in delivering an exceptional customer experience across our Restaurants - delivering tasty food, ensuring food hygiene, mentoring our Restaurant Customer Advisors, and supporting the management team. ResponsibilitiesSupporting and coaching other staff members and deputising for management in their absence Providing excellent customer service by assisting customers with various transactions Collaborating with the team to ensure staff efficiency, covering all stations effectively, and maintaining high service standards Driving sales through customer interactions and promoting the Dobbies Club membership benefits Ensuring compliance with operational procedures, monitoring standards, and following company guidelines Assisting customers with queries using high-quality product knowledge, including allergies and dietary requirements Maintaining cleanliness and upkeep of the restaurant Potentially holding keyholder responsibilities Who we are looking forA passion for food, hospitality, and delivering a great customer experience with a friendly attitude Experience in a customer-facing role and supervisory experience Relevant food safety qualifications are advantageous but not essential Ability to work well in a team, build relationships, and enjoy celebrating success Punctual, well-presented, and proactive with a hardworking attitude Eager to learn new skills and gain experience Thrives in a busy, fast-paced environment Demonstrates our values: being a unified team, continuous improvement, positivity, passion for gardens, and customer focus What we offerGenerous annual leave with flexible holiday options Uncapped store discounts: 50% off in our Restaurants, 25% off in the Garden Centre, 10% off in food halls Access to Wagestream for financial wellbeing support Support through Retail Trust, including confidential support, virtual GP, counselling, and discounts Development opportunities via Dobbies Academy and eLearning A passionate, diverse, and committed team culture About usFounded in 1865 by James Dobbie, Dobbies is the only garden centre retailer with stores across every UK nation. Our love for gardens and plants is reflected in our products, services, and community events. Many stores feature a restaurant or coffee shop, providing a welcoming space for customers. We are dedicated to being a great place to work, encouraging colleagues to grow and celebrate success, making it a rewarding environment for everyone.#J-18808-Ljbffr