Job Title

Social network you want to login/join with:We have an exciting role within Canon EMEA as aContent Coordinatorto join our customer service team on a 1-year fixed term contract. The role involves creating compelling content to support our customers and strengthen our team's capabilities in delivering world-class customer service. What we offerAt Canon, you'll receive support and encouragement to grow professionally. We invest in your development, promote exploration of new ideas, and foster a culture of open knowledge sharing. We are committed to creating an inclusive, equitable environment where employees thrive, aligned with our Kyosei philosophy of sustainability and social contribution. Benefits include:Salary: £26,300 - £31,000 plus a 10% annual bonus Hybrid working: 3 days in-office, 2 days remote Minimum 25 days holiday, with options to purchase up to 5 days Private healthcare and medical plans Up to 38% discount on Canon products Flexible benefits Free on-site parking and Costa Coffee Discounted gym rates at Nuffield Health Partnership with Mental Health First Aid UK Good transport links, including Elizabeth Line and shuttle bus services What we askAs our Content Coordinator – EMEA Customer Services, you will: Create contentto enhance self-help resources and operational efficiency Manage contentthrough regular updates, removals, and translations Maintain stakeholder relationshipsacross different countries to ensure support content delivery Ensure SLA complianceby delivering content within agreed timelines to maintain high customer satisfaction RequirementsLanguages: Fluent in English (written and oral) Ability to independently produce customer-facing content Additional European languages are advantageous Profile & Personal Qualities: Strong attention to detail, accuracy, multitasking, and innovation Experience with Microsoft Office, content management systems, knowledge management systems, and Jira is a plus Team-oriented, challenge-driven, and results-focused Creative and open to new approaches to achieve goals Key competencies:High standards of accuracy and punctuality#J-18808-Ljbffr