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Job Title


General Manager


Company : i2i Independent Recruitment Consultancy Ltd


Location : Cheltenham, England


Created : 2025-05-03


Job Type : Full Time


Job Description

General Manager Interiors Showroom Salary to 45k Cheltenham Our client, a well-established and growing interiors business, is seeking an experienced General Manager to lead daily operations and drive business performance. This is an excellent opportunity for a commercially astute professional to oversee strategic and operational functions while maintaining a strong customer-focused approach. Must haves Strong understanding of financial principles, including P&L management and balance sheet analysis Ability to understand margins, profitability and balance sheets Commercial Acumen Proven experience in a general management or senior operational role Nice to haves Excellent leadership and team motivation skills Industry experience in blinds, soft furnishings, or home interiors (preferred) Experience of CRM systems (Carmen ideally) and either Xero or Sage So what will you be doing? Provide full operational leadership across the business, ensuring consistent commercial performance Manage customer interactions both in person and digitally, offering expert product advice with a focus on customer satisfaction Lead and develop the team by setting clear goals, KPIs, and performance benchmarks Oversee showroom operations, diary management, scheduling, and workflow coordination Handle order processing, purchasing, and supplier relations to ensure cost-effective procurement Monitor financial performance including margins, profitability, and overall business metrics Report regularly to Directors and liaise with Head Office on business updates and forecasts Proven experience in a general management or senior operational role Helpful Extras Monday to Friday Hours 8am-5pm but will need flexibility especially in the early days Managing a small team of 4 If you are a driven professional with a passion for operational excellence and customer service, we would love to hear from you. Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if its successful. TPBN1_UKTJ