Job Title

Customer Service Team LeaderLocation: Mildenhall, SuffolkHours: Monday – Friday 8am – 5pmSalary: Circa £40,000 per annumBenefits: 26 days holiday per year plus bank holidays, health cash plan and death in service cover – 3x annual salaryDuration: 18 Month Contract – Maternity CoverThis is an 18-month maternity cover with potential for something permanent for the right person.Are you a confident, proactive leader with a strong background in customer service and complaints handling? We are looking for a friendly and capable Customer Service Team Leader to lead both the customer service and sales administration teams.You will be hands on supporting the sales administration function within a manufacturing business while overseeing team performance and development. A key part of the role is dealing with customer complaints and investigations, so attention to detail and a calm approach are a must.Who are we?We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.Job Duties:* Managing the sales inbox and ensuring that all orders are processed in a timely manner* Manging a team of 4 and providing 1 to 1 support* Investigat...