Job Title

About the RoleSalary: £35-45k DOEWe are a specialist ecommerce agency focused on Shopify web design, SEO and paid media. We work with established brands to improve their online performance through high-quality design, development and marketing execution.We are looking for a capable and confident Digital Project Manager to take responsibility for our active web projects and ongoing marketing retainers. You’ll work directly with our development, design and marketing teams to ensure work is delivered on time, to a high standard, and with excellent client communication.This is a hands-on role suited to someone who thrives in a fast-paced, growing agency environment and is comfortable taking ownership of delivery across multiple service lines.Key ResponsibilitiesProject Management (Web Design & Development)Work with sales to create clear project scopes prior to work beginningOversee the day-to-day management of active Shopify web projectsCoordinate internal and freelance teams to ensure clear responsibilities, deadlines and deliverablesAct as the main point of contact for clients during active projectsMaintain project timelines, track progress and proactively address any risks or issuesManage the QA and pre-launch process, ensuring smooth deployment and sign-offDelivery Oversight (SEO & Paid Media Retainers)Manage the delivery cadence of our SEO and PPC accountsEnsure consultants are delivering to agreed scopes and timelinesMonitor the quality and timeliness of outputs, providing internal feedback where neededRun monthly check-ins and client updates, ensuring clear communication of performance and prioritiesEscalate any issues or concerns early, with proposed solutionsProcess & Operations SupportIdentify and improve weak points in delivery systems or workflowsCreate templates and checklists to standardise delivery and increase claritySupport the development of reporting dashboards and tracking systems to monitor performance and client satisfactionContribute to internal process documentation as we scaleRequirements2–4 years’ experience in a digital project management role, ideally agency-sideExperience managing website builds and/or ecommerce development projectsStrong organisational skills and attention to detailClear and confident communicator, both with clients and internallyProactive and solutions-focused approach to problem solvingComfortable managing multiple concurrent workstreamsFamiliarity with project management tools (e.g. Asana or similar)Strong communicator — keeps everyone in the loop without being chasedComfortable pushing back on clients (when needed) with tact and professionalismYou fit our core values of being helpful, being proactive, having a desire to learn to become a specialist in your field and having a growth mindsetDesirable ExperiencePrior exposure to Shopify development projectsUnderstanding of SEO and PPC workflowsExperience working with remote or freelance delivery teamsFamiliarity with basic technical concepts (e.g. CMS platforms, front-end structures, analytics tools)What we offerTop of market salary with clear progression opportunities as we growA supportive, ambitious team with a focus on high standards and long-term growthHigh autonomy and the opportunity to take real ownership over deliveryThe chance to shape the way we work as we continue to growOpportunities to progress into a broader operations or leadership role over timeA modern office space on Nottingham Science Park – near to lots of parks and the UniversityFlextime – you can shift your start and finish times to fit around your lifeGrowth budget – a dedicated budget each year for each individual to attend conferences/events/courses that help them grow into their careerTop of the range Apple equipment21 days holiday per year + bank holidays + Christmas break between Christmas Day and New Years Day + your birthday offCompany pension schemeAll in all, a nice place to work!