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Technical Account ManagerWakefield | 12 month FTCSmart Environmental Support Solutions are excited to be recruiting for an Account Manager (Recruiter) to work with our client, who is a Waste Management specialist, based in the Wakefield area.Working within a manufacturing environment, the Account Manager/ Recruiter will be responsible for Client and Candidate engagement, streamlining communication between the recruitment team and the production team, whilst also recruiting and managing the onsite flexible workforceWho are Smart Environmental Support Solutions?We are a recruitment partner to the waste and recycling industry, we thrive on the introduction of talented, skilled, and dedicated people like yourself to an industry that is growing year on year. An industry that creates sustainable opportunities and a wide spectrum of job roles with career prospects throughout.We stand with our client and believe in the power of inclusion, collaboration, and making a positive impact on society. We strive to create a supportive and diverse environment where individuals can thrive, contribute their unique perspectives, and make a difference.Join us in our journey to make a meaningful difference and be part of a purpose-driven team dedicated to creating a brighter future for all!The RoleTo ensure the smooth running of this well established recycling facility. Managing staff rota’s, sickness and holiday. Recruiting new and managing a pool of candidates to ensure the plant is fully staffed at all times. To ensure internal and external customer satisfaction and to uphold the Company’s reputation for excellent service and compliance.The Technical Account Manager will become an expert in the sector, learning all aspects of the business enabling them to recruit, train and support the best workforce for the business.OverviewMonitoring of employee performance, in particular pick rates, Health and Safety and general conduct.Ensure that all staff are well trained and motivated to meet operational objectives.Drive continuous improvement in pick rates, screen cleaning and housekeeping tasks.Ensure that all employees are treated with dignity and respect and they treat each other accordingly;Able to identify changes in material quality and react accordingly to ensure that quality and production is not compromisedAble to manage and deal with non-compliance and breaches of Health and Safety on shift.Ensure that site Health, Safety and Environmental standards (including housekeeping) are maintained to a high standard.Administration:Record and file informationCreate reports for daily operation purposesHoliday cover as required by the siteSome of the Benefits we offer:Base Salary- £27,810 P/AOncall Allowance- £1000 P/AMedical Cash Plan – Including Health Screening, dental cover, chiropractor and much moreComprehensive Medical Cash Plan for your peace of mind– including Health Screening, dental cover, optical, chiropractor and much moreDiscounts off Holistic wellbeing featuring alternative therapies, treatments, and counseling.Join us in our mission to make a positive impact - we plant a tree for every new team member. Welcome to EmployTREE!Access to a 24-hour EAP Advice line & CBT support.Celebrate success at our exclusive Company Award Events, held at surprise locations each year!Enjoy discounted gym memberships and more perks to keep you motivated and healthy.Life AssuranceHigh Street Rewards, Vouchers and Cashback33 Days Annual Leave- Length of service scheme-Earn extra days annual leave for length of service/ awards & recognitionTraining & Fully Mapped Development Plan & Accredited training coursesCorporate Charity Days off- paid time to help your local charitySkills & Experience Required:Previous experience in a recruitment background is essentialWorking knowledge of Health & Safety at workUnderstanding of waste and recycling collection operations is an advantageMust be able to demonstrate problem solving skillsExcellent level of English, both spoken and written is essentialVery good level of numeracyAbility to multitask while under pressureFlexible, adaptable approach is essential