Job Title

??? Service / Aftersales Manager Bodyshop | Towcester | 35,000 40,000 per annum DOE Are you an experienced Service or Aftersales Manager with a background in the automotive repair industry? Were recruiting on behalf of a well-established bodyshop in Towcester that is seeking a proactive, customer-focused manager to lead its front-of-house and aftersales operations. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys building strong customer relationships while driving team performance. Key Responsibilities: Oversee the day-to-day service and aftersales operations of the bodyshop Act as the main point of contact for customers, ensuring excellent communication and satisfaction throughout the repair process Manage bookings, estimates, progress updates, and final handovers Coordinate with workshop staff to ensure efficient workflow and timely job completion Handle invoicing, warranty claims, and administration Monitor performance targets and identify areas for improvement Support and motivate the front-of-house team to maintain high standards Requirements: Proven experience in a Service Manager , Aftersales Manager , or Bodyshop Advisor role Strong understanding of bodyshop operations and repair processes Excellent customer service and communication skills Organised, detail-oriented, and able to manage a varied workload Familiarity with estimating software and dealership or bodyshop management systems A proactive and approachable leadership style Salary: 35,000 40,000 per annum, depending on experience ?? Apply now to join a respected bodyshop where your leadership and customer service skills will truly make a difference! TPBN1_UKTJ