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Job Title


Safeguarding Manager


Company : c2c (Trenitalia c2c Ltd)


Location : South Benfleet, England


Created : 2025-05-04


Job Type : Full Time


Job Description

About us:Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this.What you’ll do:The role of Safeguarding and Security Manager is an exciting opportunity for someone to deliver and further enhance our existing strategies, ensuring that our policies and processes for safeguarding and security, including suicide prevention are robust and compliant. Having already achieved Safeguarding on Rail Accreditation, this role seeks continuous improvements in this massively important area for the railway and our community.The role also involves compliance to the railway industry security requirements so that we can continue to deliver a safe and secure railway. You’ll also be managing and measuring the success of our day-to-day security contract delivery.This role also has on call responsibility.Key responsibilities:Ensure compliance with the rail industry security requirements.Maintain c2c's safeguarding and security accreditations within a compliant and safety aware department including undertaking risk assessments as necessary.To deliver the requirements within c2c's safeguarding and security strategies, including suicide prevention,Delivery of the day-to-day activities required within our security contract through effective stakeholder contract managementPutting people first - staff and customers, applying a firm, fair, and friendly approach that can deliver c2c's internal and external objectives and standards, along with delivering our core brand values, within budgetMaintain accurate records and create accurate and detailed reports, including for CCTVTo carry out on call duties, including some shift work and weekendsWhat is takes: Communication: possesses strong communication skills both verbally and in writing. Flexes to suit different audiences, builds rapport and is open and approachable, holding people accountable.Flexibility. No two days are the same!Maintaining an open minded, thoughtful approach to activities, whilst utilising a wide range of data to make informed decisionsDecision making and influencing use sound judgment to make informed decisions, possessing the ability to influence effectively. Creates win-win outcomes by developing relationships (both internal and external).Initiative: takes ownership of work, does what is needed without being asked, follows through.Plans and prioritises: Works efficiently and plans; prioritises effectively and can balance urgent and important activity whilst meeting deadlines. What we offer:Attractive salary £40,000 dependent on experienceFinal salary pension scheme25 days holiday plus all bank /public holidays recognised in EnglandFree travel on c2c and discounted travel on other National Rail servicesAccess to an online benefits portal, a one-stop shop for a variety of rewards and benefits Short listing will be carried out based on the information provided in your application. Feedback will only be provided if you attend an interview or assessment.Building an inclusive workplace with a diverse workforce where everyone can feel they belong and be able to do everything to the best of their ability regardless of gender, ethnicity or any othercharacteristic is a key commitment for us.We are proud of the progress we’re making at c2c and we continue for it to be a significant focus in our business. as we strive to create workplaces that reflect the communities we serve.Please note this is not a traditional security guard type of role, but more focused on safeguarding and security strategies.