Job Title

Role: Customer Service Adviser Location: Barnstaple Salary: £24,162 - £28,170 per annum Contract: Permanent Hours: 37 hours per week Are you a team player and love working alongside colleagues throughout the business to deliver a first-class service to customers? Are you a whizz at computers and can get up to speed on a variety of computer systems in no time? Are you resilient and can keep a cool head under pressure, turning tricky situations into positive ones? If so, this could be the role for you! North Devon Homes (NDH) is a registered charity providing affordable homes for people who need them. We are a housing association covering the North Devon area and have over 3,300 homes we provide accommodation to over 10,000 customers. Were now seeking a Customer Service Advisersomeone to act as first point of contact for our customers, ensuring queries (whether that be by phone, in person, or email) are dealt with in a positive, professional, and helpful manner. You will resolve issues or effectively signpost customers to specialist teams and partner agencies, giving informed guidance on a variety of NDH services to include repairs, re...