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Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life. During your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob Description Our mission atNovotel Cambridge Northis to create memorable moments for our guests by connecting hearts from arrival to farewell.Whether it's a job, a career, or a calling - we have something for you!Make connections with different departments of the hotel to ensure a wonderful guest experience.We are looking for passionate individuals dedicated to continuously improving the quality of the hotel's services.As our next Night Auditor, you will:Be the ‘face ofNovotel Cambridge North ’, welcoming guests warmly and prioritizing their well-being.Be trained in all front-of-house functions and safety procedures.Handle guest inquiries, update guest information, and coordinate with housekeeping.Manage guest registrations, account postings, cashiering, and security procedures.Report safety hazards and handle guest complaints promptly.Participate in meetings and training sessions.Perform night security rounds and ensure the safety and security of the hotel property.Complete audit tasks and handle incoming calls efficiently.Assist with guest valet parking and other duties as assigned by the Night Manager.Additional ResponsibilitiesAssist management with training and induction of new staff.Participate in health and safety practices, including hazard reporting and safety equipment maintenance.Maintain high standards of hygiene, security, and customer service.Follow property policies on grooming, conduct, and confidentiality.Support a safe and inclusive work environment.BenefitsWork with multinational colleagues in a global community.Opportunities for career development and personal growth.Staff discounts, free gym, free night stays, and other perks.Support for wellbeing and participation in sustainability initiatives.For more information on data processing, please refer to our Employee Privacy Policy.#J-18808-Ljbffr