Job Title

Job summary Are you keen to work in a friendly and supportive department in a hospital setting? An exciting opportunity has opened for a receptionist to join our clinical psychology (health) department here at Salisbury District Hospital. This is a great time to join our team, as we expand our clinical space, welcome other new staff into the department, and pilot a new assessment clinic model. Our clinical psychology department is made up of 13 psychologists and psychological therapists, alongside our admin lead and receptionist. We are also a popular placement for clinical psychology training courses, hosting several trainees on a regular basis. The team culture is such that we value every member of the team and their contribution, and work as one, viewing our admin and reception staff as of equal importance to our clinicians in the overall day-to-day functioning of the department. We are seeking a friendly, committed, and hard-working receptionist to support us in ensuring effective functioning of the department, maintain a high-quality experience for the patients and families we see, and enable us to capture the activity and added value the department brings to the lives of patients and staff. Main duties of the jobThis post will be the welcoming face of the department and first point of contact to patients and professionals. All receptionist duties including answering the main departmental telephone, responding to enquiries in an appropriate and sensitive manner, and communicating information to departmental staff, ensuring that in their absence, appropriate action is taken. The post holder is required to provide administrative support, under the guidance of the Admin Lead, to the Department of Clinical Psychology (Health) at Salisbury District Hospital. This includes providing secretarial services, liaising with staff and patients, and maintaining records. The work will be managed with goals agreed and reviewed regularly, and the post holder is expected to work independently and use their own initiative. Further duties include maintaining clinician diaries on Outlook, photocopying, filing discharge records, maintaining the departmental filing system, setting up appointments, and typing appointment letters. The post holder will be working in an environment where they will be exposed to sensitive information and occasionally distressed patients and families. About usSalisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience. We are driven to deliver an outstanding experience for everyone and are well regarded for the quality of care and treatment we provide for patients and staff. We are rated "Good" by the CQC and offer regional and super regional specialist services such as Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre, and the Duke of Cornwall Spinal Treatment Centre. With about 470 beds and over 4000 staff, we support flexible working and offer various employee benefits including NHS discounts, a minimum of 35 days paid holiday (pro rata), and a generous pension scheme. Salisbury is an attractive place to live and work, with easy access to London, Southampton, Bournemouth, and other scenic locations. Explore Salisbury at