Job Title

Job DescriptionWe’re looking for aCustomer Service Assistantto join our team at One Stop, a subsidiary of Tesco. In this role, you will work in a fast-paced retail environment where no day is the same. Your responsibilities include providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance. You will focus on delivering outstanding service by actively engaging with customers, encouraging feedback, and ensuring a safe, welcoming environment. Your role may also involve supporting store operations across various areas, participating in community events, and adhering to safety and security policies. ResponsibilitiesServe customers with passion and pride, delivering natural, excellent service. Encourage customer feedback through surveys. Assist in all store areas including online, tills, replenishment, vending, and stock routines. Follow safety procedures and participate in seasonal, community, and charity events. Understand store performance and contribute to profit delivery. Follow company policies, live our values, and create an inclusive atmosphere. Accurately clock in and out, follow security procedures, and wear safety equipment. Serve age-restricted products following the 'think 25' policy. Respond promptly to assistance calls and maintain a clean, organized store environment. Potentially manage store shifts in the absence of senior staff. If applicable, manage Post Office operations and pass necessary background checks. Additional InformationWe support flexible working arrangements to accommodate different life circumstances. Our core purpose is to serve our customers, communities, and the planet better every day. We value our colleagues and offer a range of benefits, including discounts, health support, pension schemes, and flexible working options.#J-18808-Ljbffr