Job Title

Role ResponsibilityWe are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our successful Card Factory family to help fulfill this. With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving the success of our stores. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and developing a team culture centered around exceptional customer service. You will lead store teams in the absence of the Store Manager and ensure high standards and service quality daily. The Ideal CandidatePassionate about celebrating our customers’ life moments. Customer-centric with a passion for delivering excellent service. Demonstrates strong leadership skills. Positive and forward-thinking. Comfortable reviewing store performance data. Commercially minded. Engaging and enthusiastic team player. Package DescriptionAbout the CompanyCard Factory is the UK’s leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy focused on becoming a true omnichannel retailer, investing in our colleagues and creating opportunities in a fast-paced environment. We offer a range of benefits to support your well-being, including: 25% colleague discount in-store and online Financial wellbeing support such as financial education tools and salary advances Seasonal incentive schemes Opportunities for retail apprenticeships Access to development content Discounts across numerous UK retailers Employee Assistance Programme for mental, physical, and financial support This role offers genuine prospects for the right candidate. If you are interested, please apply now. We may close the vacancy early once sufficient applications are received, so early application is advised. Location: Silbury Arcade, The Centre, Milton Keynes, United Kingdom#J-18808-Ljbffr