Job Title

Social network you want to login/join with: col-narrow-left Client:One Stop Location:Job Category:Customer Service EU work permit required:Yes col-narrow-right Job Reference:40e1639c6234 Job Views:4 Posted:02.05.2025 Expiry Date:16.06.2025 col-wide Job Description:One Stop • Olney • Apply by 24-May-2025 About the roleWhat is in it for you Job Description We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same. You will play an important role in the store's daily operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance. Since the customer is at the heart of everything we do, you will constantly look for ways to improve service through on-the-job coaching and feedback. You will help ensure the store remains a safe place to work and shop. You will be Responsible ForServing customers with passion and pride, providing great natural service. Encouraging customers to give feedback via the ‘have your say’ survey. Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs. Applying training to ensure safe working practices. Participating in seasonal, community, and charity events to foster an inclusive atmosphere. Understanding store performance and contributing to profitability. Living company values, making everyone feel welcome, and following policies. Clocking in and out accurately to ensure correct payment. Following security procedures and wearing safety equipment to keep everyone safe. Following the 'think 25' policy when serving age-restricted products. Responding promptly to assistance calls or interventions at self-service checkouts, explaining actions to customers. Maintaining a clean, tidy, and organized environment. Possibly managing shifts in the absence of supervisors. Following all training to ensure safety and legality. If the store has a Post Office Local, duties include managing daily operations and passing background checks for financial and criminal records. Failure to pass these checks will result in withdrawal of the job offer. Flexible WorkingWe support flexible working arrangements to accommodate different life circumstances. Discuss your needs during the application process. Core PurposeServing our customers, communities, and planet better every day. ValuesCustomers are at the heart of everything we do We treat each other with respect We work together as one team We make things easier About usOne Stop Stores Limited operates over 1,000 stores across Great Britain, with more than 10,500 employees. Our stores offer a wide range of products and services, including convenience foods, household essentials, and additional services like ATMs, Post Office, and parcel services. We are part of Tesco, acquired in 2003, with operations supported from multiple distribution centers. Please NoteWe only recruit individuals who have passed the school leaver’s age. Check your local school leaver age for eligibility. Colleague Benefits10% discount in One Stop 10% discount at Tesco & Tesco Cafe (15% on certain weekends) 20% discount on F&F Clothing in Tesco Stores 10% discount at Tesco Mobile 20% off insurance products at Tesco Bank Discounted eye care and health checks Exclusive discounts through Colleague Deals Save as you earn scheme WeCare support services including mental health and medical support Increasing annual leave with service Retirement savings plan Life Assurance Car Allowance (if applicable) Private Medical Insurance (if applicable) Flexible working options including part-time, job shares, and staggered shifts#J-18808-Ljbffr