Job Title

We have an exciting opportunity for a Hate Crime Caseworker to join the team in Shoreham, working full time 15 hours a week, Thursday and Friday 9-5pm, with the expectation to assist other teams across the contract.Do you want to make a difference every day? Do you want to contribute to positive change and improvements for those in need?Are you resilient and adaptable? Can you work effectively with a focus on customer service and care?If yes, we'd love to hear from you.What we offer:Flexible working options including hybrid working28 days annual leave plus Bank Holidays, rising to 33 days plus Bank HolidaysAn extra day off for your birthday and options to buy or sell annual leavePension with 5% employer contributionEnhanced sick pay allowances, maternity & paternity paymentsHigh street, retail, holiday, gym, entertainment & leisure discountsAccess to our financial wellbeing hub 'salary deduction financeEmployee assistance programme & wellbeing supportAccess to EDI networks and colleague cafesCycle to work scheme 'season ticket loansOngoing training 'support with opportunities for career development & progressionAbout the role: The position is based at our Shoreham Office, working 15 hours per week on Thursday and Friday, from 9am to 5pm. It offers hybrid working, with one day in the office and one day at home.As a Caseworker, you will be:Supporting victims of crime by providing information, practical and emotional helpCompleting needs and risk assessments with victimsManaging cases and updating databases in line with GDPR 'safeguarding regulationsDeveloping and maintaining effective working relationships with local partnerships, other agencies, and participating in community eventsYou will need:The ability to work independently, prioritising tasks to meet demandsGood communication skills, showing empathy and handling difficult situationsProficiency in IT, including Microsoft Office and internal systemsPlease see the attached Job Description and Person Specification for further details.About Us: Victim Support (VS) is an independent charity providing specialist services to people affected by crime across England and Wales. We aim for a world with fewer victims but stronger rights, better support, and influence within the Criminal Justice System. Working for VS offers the opportunity to make a meaningful difference in the lives of victims and witnesses.We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and DBS checks may be required. We value diversity and are committed to creating an inclusive environment where all staff and volunteers feel respected and heard. We particularly welcome applicants from Black, Asian, and minority ethnic communities. We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for disabled candidates meeting essential criteria.How to apply: To apply, please visit our website's Jobs page and complete the application form, demonstrating how you meet the essential criteria. We may close this vacancy early if we receive enough suitable applications. If you have already started an application, we will contact you regarding the updated closing date.#J-18808-Ljbffr