Job Title

Social network you want to login/join with:One Stop - Customer Service Assistant, Henfield col-narrow-leftClient: One StopLocation: Henfield, United KingdomJob Category: Customer Service-EU work permit required: Yescol-narrow-rightJob Reference: f232200b80d7Job Views: 4Posted: 01.05.2025Expiry Date: 15.06.2025col-wideJob Description: One Stop • Henfield, West Sussex • Apply by 31-Jul-2025About the role What is in it for youJob Description We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. You will work in a fast-paced retail environment, providing excellent customer service, stocking shelves, processing payments, and maintaining the store’s appearance.You will play an important role in daily store operations, always seeking ways to improve service through on-the-job coaching and feedback, ensuring a safe environment for staff and customers.You will be Responsible ForServing customers with passion and pride, delivering natural service.Encouraging customer feedback via surveys.Working across all store areas including online, tills, replenishment, vending, and stock routines.Following safety training and procedures.Participating in seasonal, community, and charity events.Understanding store performance and contributing to profit.Living company values, creating an inclusive environment, and adhering to policies.Clocking in and out accurately.Following security procedures and wearing safety equipment.Following the 'Think 25' policy for age-restricted products.Responding promptly to assistance calls and customer explanations.Maintaining a clean and organized store environment.Potentially managing shifts in the absence of managers.Completing all relevant training to ensure safety and legality.If applicable, managing Post Office operations, including background checks.Flexible Working We support flexible working arrangements to accommodate diverse needs and life situations.Core Purpose Serving our customers, communities, and planet better every day.ValuesCustomer-centric approachRespectful treatment of each otherWorking as one teamMaking things easierAbout us One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues. We offer a wide range of products and services, including convenience foods, household essentials, and additional services like Post Office, PayPoint, and vending solutions.Part of Tesco since 2003, our stores are open daily with extensive operating hours, serving local communities with convenience and quality.Please Note Applicants must be above school leaver age. Benefits include discounts, savings schemes, insurance, medical cover, flexible working, and more.#J-18808-Ljbffr