Job Title

Objective: To maximize the profitability of the site by achieving PR targets, wages, cleanliness standards, overheads, and all other business and financial goals. Ensure site consistency through quality staff recruitment and training, demonstrating effective leadership skills, and adhering to all policies and procedures. Reports directly to the Multi-site HHK/District manager. Join us and you will receive: A personal development plan to support your induction and a learning & development framework for your career with the company. Career progression opportunities. Automatic enrolment into a workplace pension scheme. Recognition, incentives, and awards. Up to 28 days paid holiday. Commercial responsibilities: Manage wages in line with productivity targets and review projections regularly to enable accurate scheduling of hours. Organize workload and staff effectively. Manage PR performance and take necessary actions to improve it. Ensure management hours are managed within budget. Control all overheads by reviewing orders against the budget where applicable. Maintain cleanliness standards according to client expectations and customer feedback, ensuring daily standards are met to ensure client satisfaction. Business responsibilities: Ensure all company systems are actioned on time and compliance is maintained. Recruit quality staff using company systems and professional interview techniques to maintain consistent headcount. Provide professional training to staff to meet job requirements. Brief staff regularly on key performance areas. Communicate regularly with clients and review feedback daily. Ensure all SLAs are being delivered. Demonstrate initiative by applying problem-solving approaches to issues under your control. Adopt a hands-on approach where necessary to deliver results. Maintain a good professional relationship with clients at all times. Key responsibilities: Ensure all legal aspects are met to standard. Ensure all Health and Safety requirements are fulfilled according to company standards and HASAWA to ensure staff safety. Guarantee security of staff and property by adhering to company policies and procedures. Project a professional image and attitude, following the company uniform policy and standards at all times. Ensure staff meet performance standards consistently. Adopt a zero-tolerance approach to performance issues. Follow all personnel policies and procedures as laid down by the company. Perform any other duties as directed by the company.#J-18808-Ljbffr