Join to apply for theCustomer Service Representativerole atWatson-Marlow Fluid Technology Solutions . 3 days ago Be among the first 25 applicants. Job Title: Customer Service RepresentativeLocation: Watson Marlow - Cardrew Industrial EstateLocation Type: On-SiteWebsite:Fluid Technology Solutions is part of Spirax Group, a FTSE100 and FTSE4Good multinational industrial engineering group specializing in steam control, electric thermal solutions, peristaltic pumping, and fluid technologies. Joining us means becoming part of a supportive team, engaging in challenging yet rewarding work, and experiencing growth opportunities. Visit our website to learn more. Job SummaryWe seek a talented and motivated Customer Service Representative to join our dynamic team. Key ResponsibilitiesRole PurposeTo process transactions ensuring customer orders, communications, and requirements are managed efficiently. To liaise with operational areas to support customer and supplier requirements. To assist the Team Leader/Client Services Manager in delivering first-class customer service. Main Duties and ResponsibilitiesMaintain positive relationships within the department and with customers. Complete documentation and administrative tasks accurately and timely. Input accurate data into the ERP system (AX). Report EHS issues and promote ‘5S’ activities. Support the development of SOPs and participate in team meetings. Personal AttributesSupportive team member, capable of training new members. Maintain high accuracy and timeliness. Skills and ExperienceExperience in Customer Service (Essential). Knowledge of Lean manufacturing, export regulations, and continuous improvement tools (Desirable). QualificationsGCSE Maths and English or equivalent. Proficiency in Excel and Word. BenefitsCompetitive salary, flexible working, generous holidays, private healthcare, retirement plan, life assurance, and inclusion benefits. Our Culture and InclusionWe foster an inclusive environment supporting diversity and flexible working arrangements. Our initiatives include gender-neutral parental leave, caregiver leave, support for pregnancy loss or domestic abuse, and menopause-friendly policies. We are a Disability Confident employer and encourage applications from all backgrounds. Company OverviewPart of Spirax Group, Watson-Marlow is a leader in peristaltic pump manufacturing, serving industries like food, pharma, power, and electronics worldwide. Our purpose is to create sustainable value through innovative and inclusive practices. Additional InformationSeniority Level: Entry level Employment Type: Full-time Job Function: Customer Service Industry: Industrial Machinery Manufacturing#J-18808-Ljbffr
Job Title
Customer service representative