Megaretailer:Location in Rochdale Retail Supervisors (Multiple vacancies) Pay rate: £14.65/hourly BackgroundThis is aBRAND NEWbusiness opportunity in a new FMCG Retail business, under the umbrella of a well-established, fast-growing, major national FMCG wholesale company. A chance to join abrand newbusiness at the very start, to make your mark and be part of an exciting growth journey over the years to come. OverviewWe are looking for a Retail Supervisor to oversee all daily shopfloor operations, security, and customer service. Responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes, and creating a positive work environment. You will meet regularly with upper management to stay up-to-date with organizational changes, issues, and improvements. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. ResponsibilitiesWork with management to assess and improve processes and policies Uphold and enforce company policies to Retail Assistant Team Train new employees Address employee complaints or performance issues as needed Check in with employees regularly to determine customer satisfaction Schedule shifts and delegate tasks to assistants Help management create the department’s staff rotas Address customer issues and complaints Schedule regular maintenance and cleaning of facilities Meet regularly with upper management to stay informed on company issues Supervise shopfloor activities and delegate tasks to staff to ensure efficiency Experience in large format stores is a plus Maintain a flexible attitude Adopt a can-do positive attitude Flexibility within your shift Desire to learn Manage cash procedures What we need from youWork experience as a Supervisor or in a similar management role Previous experience in FMCG industry is preferred Customer service experience Knowledge of cash management and bookkeeping procedures Team management skills Strong organizational skills Experience with facilities maintenance and/or security Strong problem-solving skills Availability to work different shifts, including weekends and bank holidays Trading hours vary between 7am-9pm This is a full-time role#J-18808-Ljbffr
Job Title
Retail Supervisor