Job Title

Employment detailsEmployment type:Fixed Term Contract (5 Months) Location:Office based - Norwich Work Pattern:4 shifts weekly, 5 hours per shift, between 9am-8pm, Monday to Sunday (20 hours per week) Multiple Opportunities Available! About the roleDo you have a passion for travel and want to help our customers plan their perfect holiday? If so, then keep reading! As a customer service advisor, you will be the friendly voice on the phone and an expert in responding to emails. Using your excellent listening and communication skills, you will assist customers with their holiday queries and support them throughout their trip. This may include helping find their next adventure, resolving booking issues, or offering travel advice. Who are we?We’re Travel Chapter – the holiday home people. Our mission is to showcase great places to stay in the UK. Starting as a small South West holiday letting agency, we’ve grown into one of the industry’s market leaders. Despite our growth, we maintain a strong family ethos and core values. We foster a caring and collaborative culture that inspires and motivates our team daily. The people behind our company are central to our success. We are committed to being a welcoming, friendly, and fair workplace that encourages boldness, exploration of new ideas, and continuous innovation. We are passionate about our work and take a common-sense approach to problem-solving. We acknowledge that things may go wrong at times, but we strive to make things right, learn from experiences, and evolve. Diversity and inclusion are key to our success. Please inform us if you require any adjustments during the application or selection process; we are happy to assist.#J-18808-Ljbffr